Patient Cordinator

Health At Hand DMCC; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A telemedicine platform is seeking a Patient Coordinator in Dubai. Responsibilities include conducting video consultations, providing medical education, and documenting patient care. Ideal candidates have an MD/MBBS, fluency in English, and at least 4 years of experience. Join us for an innovative approach to health care in the UAE with flexible work arrangements.

Benefits

Personal and professional development programs

Work Well programs for health and wellbeing

Career progression opportunities

Qualifications

• Minimum 4 years experience accredited by a medical board.
• Legally permitted to work in the UAE.
• Physically fit to perform duties.

Responsibilities

• Conduct telehealth consultations for patients.
• Provide documentation of patient history and results.
• Order and interpret laboratory tests efficiently.

Skills

Strong medical knowledge

Fluency in English

Communication skills

Teamwork

Leadership skills

Education

MD / MBBS or equivalent

DHA License or eligibility letter

Tools

MS Office Suite

Internet navigation skills

Job description

Patient Cordinator

Patient Coordinator is a doctor to patient video consultation platform, giving patients access to quality advice from the comfort of their home or on the go. As a telemedicine provider you will use video consultation to take a patient history, perform an exam and recommend a treatment plan for patients.

You will treat patients with non-urgent health conditions and ongoing health issues. As a telemedicine provider you will be at the forefront of healthcare innovation and will be providing patients with care that is often more affordable and efficient than a traditional in-person visit.

Also, to ensure provision of quality health care to the UAE population and provide a proactive approach to the practice of medicine via health promotion and education.

What you do

• Conduct patient consultations via telehealth for illness or injury, plan and provide treatment in the form of medicines and therapies or refer to specialists where necessary.
• Practice active listening and excellent communication skills with patients and their families, addressing patient concerns as the highest priority.
• Provide education to patients and families regarding medical conditions and their treatment options as well as preventative care strategies of nutrition, exercise and hygiene.
• Provide clear and concise documentation of patient’s history, findings and test results.
• Order laboratory tests and interpret test results in a timely fashion.
• Participate in clinical programs and conduct self-directed projects.
• Support in vertical and horizontal expansion of the business.
• Support management in maintaining documentation and conducting quality assurance.

What you bring

Education : MD / MBBS or equivalent

DHA Licensed or with valid eligibility letter

Fluency in English (mandatory)

Experience : 4+ years with accreditation from a recognized Medical Board

Desired industry : Medical

Physically fit to carry out duties

Legally permitted to work in the country of operations

Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

Behavioral Requirement

Strong foundation of medical knowledge and commitment to the practice of evidence-based medicine

Commitment to practice-based learning and the improvement of patient care

Strong interpersonal and communication skills and a willingness to be a team worker

Strong leadership skills

Professional attitude

Flexible and adaptable

Full-time 40 hours / week

Behavioral Competency

Customer & Market Excellence

Strive for excellence at every touch point with the customer

Foster state-of-art technical / operational knowledge and strive for continuous simplification

Be the benchmark

Collaborative Leadership

Empower the team and provide purpose and direction

Develop people, provide feedback and care to employee wellbeing

Collaborate and exchange best practice.

Entrepreneurship

Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failure

Take ownership and responsibility

Embrace innovation and a culture that allows to make decisions without fear of retribution.

Trust

Act with integrity, honor commitments, tell the truth

Foster diversity and inclusiveness

Act transparently and promote corporate social responsibility.

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuringthat you take controlby offeringa large variety of courses and targeted development programs.All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

78195 | Physicians | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands : Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers a round the world.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.