Patient Care Coordinator for Clinic in Dubai

OnTime HealthCare Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare clinic in Dubai seeks a Patient Care Coordinator responsible for managing patient interactions and ensuring they receive quality care. The role involves scheduling appointments, assisting with paperwork, and liaising between patients and healthcare providers. Ideal candidates have experience in similar roles, excellent communication skills, and are proficient in healthcare management systems. Fluency in Arabic and English is a plus.

Benefits

Salary + Benefits

Qualifications

• Proven experience as a Patient Care Coordinator or similar role.
• Ability to handle sensitive information confidentially.
• Knowledge of healthcare regulations preferred.

Responsibilities

• Welcome patients with professionalism and warmth.
• Schedule and confirm patient appointments effectively.
• Maintain accurate patient records in compliance with regulations.
• Act as a liaison between patients and healthcare providers.

Skills

Excellent communication

Organizational abilities

Customer service orientation

Multitasking abilities

Fluency in Arabic

Tools

Microsoft Office Suite

Healthcare management systems

Job description

Overview

Ontime Group is looking for a dedicated and organized Patient Care Coordinator to join our clinic in Dubai. In this role, you will be responsible for managing patient interactions, ensuring that they receive the highest quality of care and support throughout their healthcare journey. You will play a vital role in creating a positive patient experience and facilitating communication between patients and medical professionals.

Responsibilities

• Welcome patients with a warm and professional demeanor, helping them feel comfortable and valued
• Schedule and confirm patient appointments, managing the clinic's calendar effectively
• Assist patients in completing necessary paperwork and ensure accuracy of patient information
• Act as a liaison between patients and healthcare providers to enhance communication
• Provide information regarding clinic services, treatment options, and follow-up care
• Handle patient inquiries and concerns efficiently and with empathy
• Maintain accurate and confidential patient records in compliance with healthcare regulations
• Support administrative tasks related to patient care and clinic operations

Requirements

• Proven experience as a Patient Care Coordinator or in a similar role within a healthcare setting
• Excellent communication and interpersonal skills
• Exceptional organizational and multitasking abilities
• Ability to handle sensitive information with confidentiality
• Proficient in Microsoft Office Suite and healthcare management systems
• Strong customer service orientation with a focus on patient satisfaction
• Ability to work both independently and as part of a team
• Fluency in Arabic and English is an advantage
• Knowledge of healthcare regulations and standards relevant to patient care is preferred

Benefits

Salary + Benefits