Patient Administration Manager

Mediclinic Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare organization in Dubai is seeking a Manager to oversee patient service revenue and administration processes. The role involves leading teams, ensuring compliance in Revenue Cycle Management, and providing operational guidance. Candidates should have a relevant Bachelor's degree and at least 3-5 years of management experience in a similar position. This position offers the opportunity to grow within a reputable healthcare family.

Qualifications

• At least 3-5 years management experience in a similar position.
• Desired: Experience with Revenue Cycle Management in the healthcare industry.

Responsibilities

• Lead and manage the team efficiently and effectively.
• Monitor Revenue Cycle Management governance for compliance.
• Provide management guidance to the front office and revenue cycle function.
• Review PLP reports and discuss with relevant stakeholders.

Skills

Budgeting and financial planning

MS Office applications

Contract management

Case management

Customer service delivery

Financial reporting

SAP HIS

Risk management

Education

Relevant Bachelor's Degree in commerce or health or hospitality

Job description

Overview

Closing date:

Number of positions: 1

Recruiter name: Fatma Alharthi

Reference number: 63406

Workplace Type:

Mediclinic Parkview Hospital Dubai United Arab Emirates

Main purpose of job

To monitor and manage the patient and front office administration process related to the capturing management and collection of patient service revenue to ensure optimal revenue collection and prevent financial risk.

To ensure the delivery of the patient journey from referral to follow-up and the management of all operational service points.

Key responsibility areas

• To lead and manage the team efficiently and effectively
• Monitor and manage Revenue Cycle Management governance by ensuring compliance to regulatory legislative and internal processes and practices
• To provide management guidance to the front office case management and revenue cycle function and monitor the effectiveness of all related processes
• Provide effective and efficient operational management to areas within scope of responsibility
• Review PLP reports and discuss with relevant stakeholders to monitor doctors Performance
• To oversee the effectiveness of all client services

Required Education

Essential: A relevant Bachelors Degree in commerce or health or hospitality related field

Required Experience

Essential: At least 3-5 years management experience in a similar position

Desired: Experience with Revenue Cycle Management in the healthcare industry including relevant financial functions.

Experience in patient service delivery

Required Job Skills and Knowledge

• Application of sound budgeting and financial planning and management principles
• Computer literacy and proficiency in MS Office applications
• Contract and service level agreement management
• DRGs and related case management
• Experience in delivering complex patient / customer focused services across multiple service points
• Financial statements and reporting
• Financial systems (SAP HIS)
• Knowledge and experience of the operations of hospitals and clinics and Knowledge of the Revenue Cycle Management processes and systems - Intermediate
• Risk management principles systems and best practice

All applicants will be considered with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us apply now and become a part of the Mediclinic Middle East Family

Required Experience:

Manager