Patient Administration Manager

Medi Clinic; Dibba; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare provider in the United Arab Emirates is seeking a management professional to oversee patient service processes and revenue cycle management. The role involves leading a team, ensuring compliance with regulations, and enhancing service delivery. Candidates should possess a relevant bachelor’s degree and have 3-5 years of management experience in healthcare, with skills in budgeting and financial systems.

Qualifications

• At least 3-5 years’ management experience in a similar position.
• Experience with Revenue Cycle Management in the healthcare industry.
• Experience in patient service delivery.

Responsibilities

• Lead and manage the team efficiently and effectively.
• Monitor and manage Revenue Cycle Management governance.
• Provide effective operational management to areas within scope of responsibility.

Skills

Budgeting and financial management

Computer literacy

Contract and service level agreement management

Risk management principles

Education

Bachelor’s Degree in commerce or health or hospitality related field

Tools

SAP

HIS

Job description

Closing date: Number of positions: 1 | Recruiter name: Fatma Alharthi | Reference number: 63406 | Workplace Type: Mediclinic Parkview Hospital| Dubai | United Arab Emirates

Mediclinic Parkview Hospital | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To monitor and manage the patient and front office administration process related to the capturing, management and collection of patient service revenue to ensure optimal revenue collection and prevent financial risk.

To ensure the delivery of the patient journey from referral to follow-up and the management of all operational service points.

KEY RESPONSIBILITY AREAS

• To lead and manage the team efficiently and effectively
• Monitor and manage Revenue Cycle Management governance by ensuring compliance to regulatory, legislative and internal processes and practices
• To provide management guidance to the front office, case management and revenue cycle function and monitor the effectiveness of all related processes
• Provide effective and efficient operational management to areas within scope of responsibility
• Review PLP reports and discuss with relevant stakeholders to monitor doctors Performance
• To oversee the effectiveness of all client services

REQUIRED EDUCATION

Essential: A relevant Bachelor’s Degree in commerce or health or hospitality related field

REQUIRED EXPERIENCE

Essential: At least 3-5 years’ management experience in a similar position

Desired: Experience with Revenue Cycle Management in the healthcare industry, including relevant financial functions.

Experience in patient service delivery

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of sound budgeting and financial planning and management principles
• Computer literacy and proficiency in MS Office applications
• Contract and service level agreement management
• DRG's and related case management
• Experience in delivering complex patient / customer focused services across multiple service points
• Financial statements and reporting
• Financial systems (SAP, HIS)
• Knowledge and experience of the operations of hospitals and clinics and Knowledge of the Revenue Cycle Management processes and systems - Intermediate
• Risk management principles, systems and best practice

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family