Patient Admin Coordinator

Mediclinic Middle East; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Admin Coordinator to oversee patient administration services in Dubai. This role involves managing a team, ensuring high-quality patient service, and coordinating medical insurance processes. The ideal candidate will have a relevant degree and experience in a supervisory role within healthcare. Join a forward-thinking organization that values quality, health, and safety in its operations. This is a fantastic opportunity to make a meaningful impact in the healthcare sector while developing your career in a supportive environment.

Qualifications

• Bachelor’s Degree or Diploma in a relevant field from an accredited institution.
• 2-3 years’ experience in a supervisory customer service role, preferably in healthcare.

Responsibilities

• Coordinate and supervise patient administration and medical insurance processes.
• Lead a team of Patient Administrators to meet customer service expectations.
• Support operational management and promote a culture of quality and safety.

Skills

MS Office proficiency

Accounting principles

Hospital information systems

Medical insurance knowledge

Medical terminology

Patient administration systems

Communication skills

UAE healthcare knowledge

Education

Bachelor’s Degree or Diploma in a related field

Job description

Patient Admin Coordinator Jobs in Dubai, UAE

MAIN PURPOSE OF JOB

To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators

KEY RESPONSIBILITY AREAS

To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic

Lead and manage a team of Patient Administrators

To support the department or business unit manager with general operational management

To consistently meet customer service expectations by improving the quality of patient service

Support the development of a working environment and culture that actively promotes quality, health, and safety

REQUIRED EDUCATION

A relevant Bachelor’s Degree or Diploma in a related field froman accredited institution

REQUIRED EXPERIENCE

At least2-3 years’ experience in a supervisory customer service positions, preferably in healthcare

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy and proficiency in MS Office applications
• Accounting and financial management principles
• Hospital information systems
• Knowledge of medical insurance terminologies and process
• Medical terminology and procedures
• Patient administration systems and related processes
• UAE healthcare industry
• Verbal and written communication skills in English (Arabic will be an advantage).