Pastoral & Student Support Lead

Aldar Academies; Abu Dhabi; On-site; AED 78,000 - 100,000; Full time

Job summary

Aldar Academies in Abu Dhabi seeks an organized Front of House/Administrative Assistant to support reception, attendance, and pastoral teams. The role requires strong bilingual English/Arabic communication and proficient IT and office skills to maintain data accuracy and smooth daily operations.

You will help plan and run internal events, support parents and staff, and ensure timely, reliable information across departments.

Qualifications

• Front of house or similar administrative experience.
• Fluent in English and Arabic (speaking, reading, writing).
• IT literate with standard office software (MS Office, Canva).
• Strong interpersonal and organisational skills with attention to detail.
• Ability to work in a team and support various stakeholders.

Responsibilities

• Assist reception with guests, calls, and inquiries, providing courteous service.
• Support attendance officer and pastoral team with student whereabouts and data accuracy.
• Coordinate with admissions, IT, and external providers for events and activities.
• Maintain and update pastoral and curriculum handbooks; manage data and records.
• Prepare for term events, assemblies, and parent-teacher meetings; assist with certificates and awards.
• Monitor equipment and resources, solve problems, and escalate when needed.

Skills

Interpersonal skills

Organisational skills

IT literate

English & Arabic bilingual

Team player

Customer service

CPD commitment

Education

GCSE English & Maths

Tools

iSAMS

Microsoft Office

Canva

Job description

Aldar Academies in Abu Dhabi seeks an organized Front of House/Administrative Assistant to support reception, attendance, and pastoral teams. The role requires strong bilingual English/Arabic communication and proficient IT and office skills to maintain data accuracy and smooth daily operations.

You will help plan and run internal events, support parents and staff, and ensure timely, reliable information across departments.