Attendance Receptionist

Aldar Academies; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Job summary

Cranleigh Abu Dhabi is seeking a motivated Receptionist for attendance and front-of-house duties within the Admissions team. The role focuses on accurate attendance recording, data management, and providing a professional point of contact for parents, visitors and staff.

You will work closely with school professionals to support enrolment processes, events and day-to-day admin tasks in a fast-paced educational environment.

Qualifications

• O Levels / NVQ / High School Diploma or equivalent attested.
• 1–2 years in a school or customer service environment preferred.

Responsibilities

• Serve as the primary point of contact for attendance queries from parents, staff and leadership.
• Monitor and update student daily attendance across relevant systems (iSAMS/Engage/SIMS).
• Follow up on unexplained absences and report trends to SLT and Heads of Year.
• Maintain punctuality logs and issue follow-up letters to parents where needed.
• Coordinate late arrivals and early pick-ups with sign-in/out systems.
• Prepare and distribute daily absence reports to designated departments.
• Work with ADEK-compliance systems to ensure regulatory requirements are met.
• Manage student attendance records for events, trips and exams.
• Greet and direct all visitors with a warm, professional reception.
• Respond to phone and email enquiries in line with school protocol.
• Support safeguarding by managing the sign-in system and visitor badges.
• Assist Admin Team with communications, filing, printing and event prep.
• Attend admin and pastoral team meetings as required.

Skills

Fluent in English

Arabic advantageous

Experience with school information

iSAMS Engage SIMS experience

Interpersonal skills

Organisational skills

Telephone etiquette

Confidential data handling

Calm under pressure

Attention to detail

Education

O Levels / NVQ / High School Diploma or equivalent

Tools

iSAMS

Engage

SIMS

Job description

Cranleigh Abu Dhabi is seeking a motivated and hardworking individual to join our Admissions team as an Receptionist Attendance This is an exciting opportunity for someone with prior experience in a school environment looking to further develop their career in admissions We are looking for someone proactive adaptable and eager to contribute to the smooth running of our admissions processes The ideal candidate will have experience working in an educational setting and be ready to take on responsibilities related to student enrolment data management and customer service You will work closely with experienced professionals across the school gaining hands-on experience in a dynamic and fast-paced environment To act as the first point of contact for parents visitors and staff regarding student attendance and front-of-house operations This role ensures the accurate recording and reporting of student attendance across the school while supporting the wider admin team with daily reception duties and general coordination tasks

Minimum Qualifications

• O Levels NVQ High School Diploma or equivalent certificate must be attested

Minimum Experience

• 1 2 years in a school or customer service environment preferred

Job Specific Knowledge amp Skills

• Fluent in English
• spoken and written
• Arabic is advantageous
• Experience using school information systems
• iSAMS Engage SIMS preferred
• Strong interpersonal and organisational skills
• Professional telephone manner
• Confident handling confidential data
• Calm under pressure and able to multitask
• Excellent attention to detail

Job Specific Knowledge & Skills

• Fluent in English (spoken and written);
• Arabic is advantageous
• Experience using school information systems (iSAMS/Engage/SIMS preferred)
• Strong interpersonal and organisational skills
• Professional telephone manner
• Confident handling confidential data
• Calm under pressure and able to multitask
• Excellent attention to detail

Cranleigh Abu Dhabi is committed to safeguarding and promoting the welfare of children and young people All staff are expected to follow school child protection procedures Offers of appointment are subject to satisfactory references and police clearance

Main Duties

• Serve as the primary point of contact for attendance queries from parents
• staff
• and leadership
• Monitor
• record
• and update student daily attendance across relevant systems
• iSAMS Engage
• Follow up on unexplained absences and report trends to relevant SLT and Heads of Year
• Maintain punctuality logs and issue follow-up letters to parents where needed
• Coordinate late arrivals and early pick-ups with appropriate sign-in out systems
• Prepare and distribute daily absence reports to designated departments
• Work with ADEK-compliance systems to ensure regulatory requirements are met
• Manage student attendance records for events
• trips
• and exam sessions
• Greet and direct all visitors
• providing a warm and professional welcome at reception
• Respond to phone and email enquiries efficiently and in line with school protocol
• Support safeguarding practices by managing the sign-in system and issuing visitor badges
• Assist the wider Admin Team with communications
• filing
• printing
• and event preparation
• Attend all admin and pastoral team meetings as required

To act as the first point of contact for parents, visitors, and staff regarding student attendance and front-of-house operations. This role ensures the accurate recording and reporting of student attendance across the school while supporting the wider admin team with daily reception duties and general coordination tasks.