Parts & Supply Chain Director

Restore Talent; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee the operations of their Parts Distribution Centre. This role is pivotal in driving profitability through effective logistics management and strategic partnerships with service providers. The ideal candidate will bring extensive experience in the parts industry, showcasing exceptional communication and management skills. You will be responsible for ensuring compliance with regulatory standards while enhancing customer satisfaction and operational excellence. If you're passionate about the automotive sector and ready to make a significant impact, this opportunity is for you.

Qualifications

• 10+ years in parts industry with dealership operations experience.
• Fluency in English with excellent communication skills.
• Experience in team and inventory management.

Responsibilities

• Manage day-to-day operations of Parts Distribution Centre.
• Lead contract negotiations with service providers.
• Ensure compliance with local laws and customs regulations.

Skills

Team Management

Logistics Management

Communication Skills

Strategic Thinking

Regulatory Compliance

Education

Bachelor's Degree in Business

Master's Degree in Business

Diploma in Business Management

Tools

Business Intelligence Tools

Job description

Dubai, United Arab Emirates | Posted on 20 / 01 / 2025

• Manage and lead the day-to-day operations of the company’s Parts Distribution Centre and logistics providers in accordance with company policies and the parent company’s set targets.
• Closely monitor and steer the development of the company’s Logistic Cost of Sales to maximize aftersales profitability.
• Lead contract negotiations with key service providers, focusing on maximizing profitability while safeguarding service levels to the Dealer network.
• Implement and drive the company’s Accident Management strategy to increase customer retention and maximize Dealer / NSC profitability.
• Support the Brand After Sales Teams with detailed parts analysis, including validation of parts-related business cases (SOPEX).
• Monitor, steer, and report on GCC and Levant market regulatory requirements to both the Parent Company’s brand and the company’s Brand / Group MDs.
• Ensure vehicles conform technically to localized laws and regulatory requirements.
• Assist factories with “4 eye principle” and Level 2 sample checks based on local market requirements, informing the parent company and dealers of non-compliance for sales stops.

KEY RESULTS / ACCOUNTABILITIES EXPECTED FROM THE ROLE :

• Manage the total Parts & Accessories business operations within the authorized dealer / importer network to achieve growth, profitability, and customer service excellence.
• Manage relationships with 3rd party logistics suppliers to ensure efficient service and profitability.
• Oversee all aspects of parts operations & logistics, including regional pricing, Dealer Care Inventory control, logistics costs, warehouse, customs, and import/export regulations within Europe and GCC.
• Ensure compliance with local laws and customs regulations in each market.
• Propose cost benefits through synergies with other Group Brands.
• Expand the Dealer Consultancy program to enhance operational excellence and profitability.
• Manage the Genuine Engine Oil Program to maximize market penetration, customer satisfaction, and profit.
• Build relationships with bodyshop stakeholders to support the Accident Management strategy.
• Develop business intelligence tools and digital reporting solutions for parts data analysis.
• Identify and communicate new or amended market regulatory requirements, including translation and interpretation if needed.
• Coordinate with authorities and the parent company on regulatory matters, providing regular reports and forecasts.
• Actively promote and support legislation favorable to electrification and other technologies, representing the company in regulatory meetings and homologation processes.

PREFERRED QUALIFICATIONS AND CHARACTERISTICS :

• Bachelor's and Master's Degree in Business, Automotive, Engineering, or related fields.
• At least 10 years’ experience in the parts industry, including dealership operations, with 5 years in wholesale distribution, and 2 years in team management.
• Excellent communication skills at top management level, with experience in team, parts, and inventory management.
• Additional qualification or diploma in Business Management or Marketing is advantageous.
• Strategic thinking and management skills.
• Fluency in English (written and spoken).