Parts Advisor

Ali & Sons Holding LLC; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

A leading company in the automotive sector seeks a Parts Advisor to enhance its customer service operations. This role is crucial for aiding customers with parts inquiries, managing inventory, and ensuring timely delivery of products. Ideal candidates will possess strong communication skills, relevant experience, and a passion for customer satisfaction. Join the dynamic team at Ali & Sons Group and contribute to delivering exceptional service within the automotive parts division.

Qualifications

• Minimum of 2 years in a similar automotive parts advisory or sales role.
• Fluency in English is essential.
• Strong skills in computerized warehouse and inventory systems.

Responsibilities

• Greet customers and provide professional assistance.
• Advise customers on part numbers, prices, and availability.
• Maintain a clean and organized work environment.

Skills

Customer Engagement

Inventory Control

Product Knowledge

Communication

Education

Degree or Diploma in Material Management

Tools

Computerized Inventory Systems

Job description

Job Posting Title/Headline
Exciting Career Opportunity for Parts Advisor – Automotive Aftermarket Focus!
Are you a customer-focused professional with a strong understanding of automotive parts and inventory systems? We are seeking an experienced Parts Advisor to join our team and support our counter sales operations. This role is vital in ensuring customer satisfaction by providing accurate parts information and maintaining efficient inventory control within our automotive division.
Key Responsibilities
• Greet customers and provide professional assistance.
• Advise customers on part numbers, prices, and availability.
• Offer expert guidance on part usage, care, and related specialized products or services.
• Prepare detailed parts estimates and quotations.
• Follow the credit terms and procedures for Parts Dealers Network.
• Understand and communicate return, warranty, and delivery policies to customers and technicians.
• Generate Parts Delivery Orders and Sales Invoices accurately.
• Assist in creating appealing accessories displays.
• Maintain a clean and organized work environment.
• Keep and update sales records to support inventory control.
• Utilize computerized inventory systems for record-keeping and reordering.
• Prepare and monitor the Loss Sales Report.
• Coordinate with the Ordering Section to fulfill customer parts requests, ensuring timely delivery and lead-time tracking.
• Perform additional tasks as assigned by the Parts Sales Supervisor or Procurement & Stores Manager.
Requirements
• Education: Degree or Diploma in Material Management or a related field (preferred).
• Experience: Minimum of 2 years in a similar automotive parts advisory or sales role.
• Languages: Fluency in English is essential.
• Software: Computer literate with strong skills in computerized warehouse and inventory systems.
Join us at Ali & Sons Group and play a key role in delivering exceptional service within our automotive parts division. If you're passionate about customer engagement, have strong parts knowledge, and thrive in a structured retail environment, apply now to become a part of our growing team!