Partnership Manager - UAE National Amazon Payments

Amazon; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Payment Partnership Manager, where you'll oversee vital relationships with financial partners. In this dynamic role, you'll enhance operational procedures, negotiate commercial terms, and collaborate with cross-functional teams to improve user experiences. Your expertise in relationship management and innovative solutions will be key in optimizing payment processes and driving efficiency. This position offers a unique opportunity to impact how businesses navigate the payments ecosystem while working in a supportive and inclusive environment.

Qualifications

• 3+ years in business development or partnership management.
• Experience in negotiating and executing business agreements.

Responsibilities

• Manage relationships with banks and payment partners.
• Negotiate terms and improve payment costs.
• Conduct workshops and training with partners.

Skills

Negotiation Skills

Relationship Management

Process Improvement

Automation Solutions

Education

Bachelor's Degree

Job description

Were seeking a dynamic Payment Partnership Manager to oversee and optimize our relationships with financial partners.

Youll manage day-to-day operations, resolve escalations, and enhance standard procedures. The ideal candidate excels at negotiating preferential terms, improving payment costs, and collaborating across teams to enhance user experience. Youll conduct workshops, lead training sessions, and work closely with legal to optimize partnership agreements. Strong negotiation skills and the ability to propose innovative solutions are essential. This role requires a proactive approach to relationship management and a keen eye for process improvement and automation opportunities in the payments ecosystem.

As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

Key job responsibilities

1. Proactively manage working relationships with existing partners (banks, card schemes, Alternative Payment Methods, and Third Party Providers).
2. Maintain and enhance Amazon Payments standard operating procedures with partners.
3. Follow up and resolve day-to-day operational and business escalations.
4. Negotiate preferential commercial terms and improve payment costs with partners.
5. Liaise with product, operation, and business teams to enhance user experience with technical providers and financial institutions.
6. Set up and conduct workshops and training with associated partners.
7. Work closely with the legal team to optimize partnership agreements and lead effective negotiations.
8. Propose automation procedures, customizable solutions, and substitute manual processes.

About the team

At Amazon, we have a long history of providing innovative services for businesses. With Amazon Payment Services, we empower merchants to build trusted, simple, and affordable payment experiences to help them solve many challenges such as increasing electronic payment coverage, increasing purchasing power at checkout, mitigating transactional risks, and offering payment insights via different integration endpoints: APIs, Mobile SDKs, and third parties such as shopping carts and booking engines.

Minimum requirements

• 3 years of business development, partnership management, or sourcing new business experience.
• 3 years of developing, negotiating, and executing business agreements experience.
• Bachelor's degree.
• 6 years of developing, negotiating, and executing business agreements experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit [link] for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Required Experience: Manager