Partner Success Manager

Sana Commerce; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

A leading company is seeking a motivated Partner Success Manager to enhance relationships with resellers. This role focuses on tailored strategies to boost partners' success and drive engagement in a dynamic SaaS environment. The ideal candidate will have strong project management experience and excellent communication skills.

Qualifications

• At least 1 year of experience managing reseller partnerships in a SaaS environment.
• Strong project management skills.
• Excellent communication and negotiation skills.

Responsibilities

• Manage a portfolio of reseller partners for long-term success.
• Develop and execute tailored engagement strategies.
• Act as a strategic advisor to identify opportunities.

Skills

Project Management

Relationship Building

Communication

Problem-Solving

Negotiation

Job description

Easygenerator is a Dutch powerhouse revolutionizing e-learning with our award-winning tool. Join us to reshape knowledge sharing and thrive on new challenges

We established the Partner Success function to empower our resellers and help them thrive and it has made a significant impact! As Easygenerator continues to expand, we are looking for a highly driven and strategic Partner Success Manager to join our team.

In this role, you will own the success of our resellers, ensuring they maximize the value of Easygenerator through a tailored, hands-on approach. Your primary responsibility will be to understand each partner s unique setup, goals, and challenges, providing customized strategies that drive engagement, retention, and growth. Success in this role requires strong relationship management, project execution, and the ability to navigate complex, multi-dimensional partnerships.

As an Easygenerator Partner Success Manager, you will:

• Manage a portfolio of reseller partners, working closely with them to ensure long-term success.
• Develop and execute tailored engagement strategies to help partners drive adoption, revenue growth, and market penetration.
• Understand each reseller s business model and goals, offering bespoke solutions that align Easygenerator s capabilities with their needs.
• Act as a strategic advisor, proactively identifying opportunities for improvement, innovation, and increased partner success.
• Facilitate regular check-ins, business reviews, and success planning sessions to maintain strong, high-value relationships.
• Collaborate cross-functionally with Sales, Product, Support, and Marketing teams to ensure partners receive the necessary tools, resources, and insights.
• Serve as the voice of the partner, advocating for their needs and helping shape Easygenerator s reseller enablement strategy.

Who are we looking for?

• At least 1 year of experience managing reseller partnerships in a SaaS environment is a must.
• Strong project management skills, with the ability to juggle multiple priorities and drive complex initiatives forward.
• A relationship-driven mindset, with a passion for engaging and enabling partners to achieve success.
• Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels.
• A proactive, problem-solving approach, with a knack for identifying opportunities and executing solutions.
• Comfortable working in a fast-paced, evolving environment, adapting to new challenges and business needs.

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