Partner Relation Manager

GamaLearn; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic professional to strengthen customer relationships and drive business growth. In this role, you will be responsible for identifying new business opportunities, resolving customer complaints, and promoting high-quality sales processes. With a focus on relationship management and strategic thinking, you will play a key role in enhancing customer satisfaction and loyalty. This opportunity offers a supportive environment where your contributions can lead to significant business impacts. If you are passionate about customer service and have a knack for building lasting relationships, this position is perfect for you.

Benefits

Medical Insurance

Accommodation allowance

Transportation allowance

Long service awards

End of service award

Eligibility for annual salary raises

Visa transfer and renewal process

Qualifications

• 3+ years of experience in a similar role in a related industry.
• Strong interpersonal skills with a customer-oriented mindset.

Responsibilities

• Develop and maintain strong customer relationships.
• Identify new business opportunities and resolve customer complaints.
• Promote high-quality sales supply and customer service processes.

Skills

High communication & listening skills

Relationship building and management

Problem solving & decision making

Time and project management

Strategic thinking and innovation

Foundational sales skills

Cross-functional collaboration

Customer-oriented mindset

Education

Bachelor's degree in business administration

Job description

Aids in developing and maintaining strong customer relationships both within a company as well as with outside clients.

Seek out new business opportunities for their clients while advising them on products or services that best fit their needs.

Building positive relationships with customers.

Assisting with generating new business.

Identifying opportunities for greater profits.

Understand customer needs and develop plans to address them properly.

Identify key staff in client companies to cultivate profitable relationships.

Resolve customer complaints quickly and effectively.

Forward upselling and cross-selling opportunities to the sales team.

Promote high-quality sales supply and customer service processes.

Aim to preserve customers and renew contracts.

Approach potential customers to establish relationships.

Gain solid knowledge of competitors.

Requirements:

Bachelor's degree or any high equivalent degree in business administration.

Minimum 3 proven years of experience in a similar role in a related industry.

High communication & listening skills.

Masterful relationship building and relationship management.

Problem solving & decision making.

Excellent time and project management.

Strategic thinking and innovation.

Foundational sales skills.

Cross-functional collaboration.

The ability to prioritize.

Customer-oriented mindset.

Benefits:

Medical Insurance.

Accommodation allowance.

Transportation allowance.

Other variable allowances.

Long service awards according to performance.

End of service award according to UAE labor law.

Eligibility for annual salary raises.

Visa transfer and renewal process.

2-year contract.

Required Experience: Manager