Partner Account Manager

Zoho; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading software company in Dubai is seeking a Partner Account Manager to strengthen its partner ecosystem and drive business growth in the Middle East. The ideal candidate will have 3–5 years of experience in sales within the SaaS and IT solutions industry. This role requires strong relationship management skills and proficiency in Arabic. Key responsibilities include managing partner relationships, recruiting new partners, and driving sales through collaboration.

Qualifications

• 3–5 years of experience in sales, partner account management, or business development in the SaaS, cloud, or IT solutions domain.
• Strong understanding of the middle east market landscape and partner ecosystem.
• Proven ability to meet or exceed sales targets through partners.
• Arabic fluency (mandatory) and strong proficiency in English.
• Flexible to travel as required.

Responsibilities

• Manage and grow relationships with existing channel/implementation partners in the middle east.
• Identify, recruit, and onboard new partners to expand market coverage.
• Work closely with partners to develop joint business plans and sales strategies.
• Drive sales pipeline through partner-led opportunities and co-selling motions.
• Enable and support partners with training and resources.
• Monitor partner performance, track KPIs, and ensure achievement of sales targets.
• Act as the primary liaison between partners and internal teams.
• Represent the company at partner events and conferences.

Skills

Sales proficiency

Partner relationship management

Consultative selling skills

Communication skills

Negotiation skills

Job description

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Job Title: Partner Account Manager

Work Location: Dubai, UAE

Experience Required: 3–5 years in sales of SaaS / Cloud / IT Solutions

Language Requirement: Arabic (mandatory)

About the Role

We are looking for a dynamic Partner Account Manager to strengthen our partner ecosystem and drive business growth across the middle east region. The ideal candidate will have a proven track record in sales and partner relationship management within the SaaS, cloud, or IT solutions industry. This role requires strong business acumen, consultative selling skills, and the ability to build trust with channel partners to achieve mutual success.

Key Responsibilities

• Manage and grow relationships with existing channel/implementation partners in middle east.
• Identify, recruit, and onboard new partners to expand coverage and capability in the market.
• Work closely with partners to develop joint business plans, sales strategies, and GTM (Go-To-Market) activities.
• Drive sales pipeline through partner-led opportunities and co-selling motions.
• Enable and support partners with training, certifications, and resources to improve their ability to sell and deliver solutions.
• Monitor partner performance, track KPIs, and ensure achievement of sales targets.
• Act as the primary liaison between partners and internal teams (sales, marketing, product, support).
• Represent the company at partner events, conferences, and customer-facing activities in the region.

Qualifications & Skills

• 3–5 years of experience in sales, partner account management, or business development in the SaaS, cloud, or IT solutions domain.
• Strong understanding of the middle east market landscape and partner ecosystem.
• Proven ability to meet or exceed sales targets through partners.
• Excellent communication, negotiation, and presentation skills.
• Arabic fluency (mandatory) and strong proficiency in English.
• Flexible to travel as and when required.