Partner Account Director

Salesforce.com; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Partner Account Director to lead growth and customer success in the Middle East. This role involves developing strategic partnerships, executing go-to-market plans, and driving revenue through collaboration with top-tier partners. The ideal candidate will have extensive experience in the technology sector, particularly in managing partner relationships and driving software revenue. Join a forward-thinking company that empowers you to make a significant impact in the consulting partner ecosystem. If you're ready to take on a challenging yet rewarding role, this opportunity is perfect for you.

Qualifications

• 8+ years in managing partner relationships in the tech industry.
• Proven track record in driving software revenue through partnerships.

Responsibilities

• Define and execute go-to-market strategies with partners.
• Manage partner relationships to ensure alignment with Salesforce strategy.
• Onboard new partners and drive co-sell activities.

Skills

Partner Relationship Management

Sales Strategy Development

Negotiation Skills

Time Management

Interpersonal Skills

Entrepreneurial Mindset

Education

Bachelor's Degree in Business or related field

Job description

We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you’ve come to the right place.

Salesforce Middle East is looking for an experienced Partner Account Director for the Middle East who can lead the next phase of growth, development, and customer success of Salesforce's consulting partner eco-system in the Middle East. This role will be based in Saudi Arabia.

Reporting to the Director of Alliances for Middle East, the Partner Account Director responsibilities include developing and driving execution of revenue-driving programs & initiatives, sponsorships, technical enablement, certification, and support and plays a critical role in driving customer success through partner success.

The Partner Account Director will define the joint short and long-term business goals and go-to-market plans with Salesforce consulting partners in the Middle East, with a strong focus on Saudi Arabia. In this role, the Partner Account Director will work closely together with the Salesforce Sales, Marketing, Customer Success Group, Partner Success, Partner Solution Engineering, and Partner Program teams.

Responsibilities:

• Define the joint short and long-term business goals and go-to-market plans for the Middle East.
• Develop and execute jointly agreed go-to-market strategies and business plans with top-tier partners in the Middle East. This includes demand generation activities, training/education, and development of joint offerings to deliver against revenue, certification, and customer satisfaction targets.
• Execute, manage and deliver regional pipeline and revenue tied to wider partner strategies and initiatives in close alignment with internal and external stakeholders.
• Work with partners, account executives, marketing teams, and management to provide alignment and clarity for the delivery of customer implementations and incremental revenue.
• Provide partner management to both existing and new SI partners to ensure that they are developing sales, pre-sales, and delivery capabilities in line with Salesforce strategy.
• Identify whitespace in your territory and recruit consulting partners with the industry, product, or market segment expertise to round out the partner ecosystem in the territory.
• Lead qualification for new consulting partner leads.
• Responsible for the onboarding of new partners into the program in collaboration with Middle East Partner Success Managers.

Position Requirements:

• 8+ years experience managing (strategic) partner relationships in the technology industry (e.g.; SaaS).
• Experience in the KSA region preferred.
• Demonstrated ability to drive significant new software revenue through partnerships.
• Demonstrated experience in establishing new partnerships, negotiating, and managing contracts.
• History of successfully developing and leading multiple strategic partnerships.
• Highly motivated with the ability to succeed in a collaborative, fast-paced environment.
• Time management and prioritization skills, managing multiple competing deadlines and objectives.
• Partner development experience (all types including; Referral, Reseller, Services Implementation, OEM).
• Success in establishing joint go-to-market plans and driving co-sell activities with partners.
• Excellent interpersonal and executive-level relationship building skills.
• Goal-oriented with entrepreneurial self-starter drive.
• Innate comfort and drive to achieve sales-focused metrics.