Part-Time Digital Onboarding Officer

First Abu Dhabi Bank; Dubai; On-site; AED 30,000 - 60,000; Part time

Job summary

An established industry player in the UAE is seeking a part-time Digital Onboarding Officer to enhance customer experiences in digital banking. This role offers a flexible work arrangement, ideal for individuals looking to balance work and personal commitments while contributing to a leading financial institution. As a key player in the onboarding process, you will guide customers through the digital journey, ensuring compliance with banking standards and collaborating with cross-functional teams to improve procedures. Join a collaborative environment that values professional development and innovation.

Benefits

Flexible part-time work arrangement

Access to professional development

Collaborative and inclusive environment

Qualifications

• Background in banking or customer service is advantageous.
• Experience in digital onboarding roles is a plus.

Responsibilities

• Guide new customers through the digital onboarding process.
• Ensure compliance with UAE banking regulations.
• Collaborate with teams to enhance customer satisfaction.

Skills

Fluent in English

Fluent in Arabic

Strong communication skills

Interpersonal skills

Multitasking ability

Customer-first attitude

Problem-solving mindset

Education

Bachelor's degree

Tools

CRM systems

Digital onboarding platforms

Job description

Part-Time Digital Onboarding Officer Customer Experience Support
Explore a flexible part-time career in digital banking with First Abu Dhabi Bank (FAB), the UAE s largest financial institution. We are hiring a part-time Digital Onboarding Officer to support our growing customer base through a seamless onboarding experience powered by digital innovation. This role is ideal for candidates seeking part-time banking jobs in Abu Dhabi with a focus on customer service and technology.
Job Location: Abu Dhabi, United Arab Emirates
Industry: Banking
Function: Customer Service
Job Type: Part-time
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Part-Time Digital Onboarding Officer Do?
As a Digital Onboarding Officer, you will be responsible for guiding new customers through FAB s digital onboarding journey. You ll work with our onboarding platform, ensure compliance with UAE banking standards, and collaborate with internal teams to enhance customer satisfaction.
Key Responsibilities:
- Guide new customers through the digital onboarding process
- Manage and verify customer documentation via CRM and digital platforms
- Resolve inquiries and provide support related to onboarding
- Ensure compliance with UAE banking regulations and FAB s internal standards
- Collaborate with cross-functional teams to enhance procedures
- Maintain accurate records and generate onboarding reports
- Recommend improvements to streamline digital onboarding workflows
- Participate in training to stay updated on new technologies and practices
Job Requirements:
Education: Bachelor s degree preferred
Experience: Background in banking, customer service, or digital onboarding roles is advantageous
Skills:
- Fluent in English and Arabic (written and spoken)
- Strong communication and interpersonal skills
- Ability to multitask in a part-time role
- Comfortable working with IT systems and learning new tools
- Customer-first attitude and problem-solving mindset
What Benefits Come with This Position?
- Flexible part-time work arrangement
- Opportunity to gain digital banking experience
- Be part of a leading UAE financial institution
- Work in a collaborative and inclusive environment
- Access to professional development and learning tools

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]