Part-Time Concierge: Guest Experience Pro in Abu Dhabi

VitalEssence Spa; Abu Dhabi; Presencial; AED 61 000 - 74 000; Tempo parcial

Resumo da oferta

VitalEssence Spa in Abu Dhabi is seeking a friendly Part-Time Concierge Assistant to join our front desk team. You will greet guests, assist with luggage, provide local area information, and make dining or transport bookings as requested by clients.

The role covers coordination with housekeeping, handling guest requests, and assisting with check-in/out while maintaining security of guest information. Fluent English and strong communication are essential for success.

Qualificações

• High school diploma or equivalent.
• Experience in customer service or hospitality preferred.
• Fluent in English; additional languages are a plus.

Responsabilidades

• Greet clients and guests upon arrival with a warm and friendly demeanor.
• Assist with luggage, packages, and other personal belongings as needed.
• Provide information about the local area, including restaurants, entertainment, transportation options, etc.
• Make reservations for dining, transportation, events, etc. as requested by clients.
• Coordinate with housekeeping and maintenance staff to ensure guest rooms and common areas are clean and well-maintained.
• Handle any complaints or concerns from guests in a timely manner.
• Maintain accurate records of guest requests and preferences for future reference.
• Assist with check-in/check-out procedures as needed.
• Handle monetary transactions such as currency exchange or payment for services.
• Maintain the security of guest information at all times.

Conhecimentos

Fluent English

Communication skills

Organizational skills

Independent work

Formação académica

High school diploma

Descrição da oferta de emprego

VitalEssence Spa in Abu Dhabi is seeking a friendly Part-Time Concierge Assistant to join our front desk team. You will greet guests, assist with luggage, provide local area information, and make dining or transport bookings as requested by clients.

The role covers coordination with housekeeping, handling guest requests, and assisting with check-in/out while maintaining security of guest information. Fluent English and strong communication are essential for success.