Part-Time Concierge Assistant

VitalEssence Spa; Abu Dhabi; On-site; AED 61,000 - 74,000; Part time

Job summary

VitalEssence Spa in Abu Dhabi is seeking a friendly Part-Time Concierge Assistant to join our front desk team. You will greet guests, assist with luggage, provide local area information, and make dining or transport bookings as requested by clients.

The role covers coordination with housekeeping, handling guest requests, and assisting with check-in/out while maintaining security of guest information. Fluent English and strong communication are essential for success.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or hospitality preferred.
• Fluent in English; additional languages are a plus.

Responsibilities

• Greet clients and guests upon arrival with a warm and friendly demeanor.
• Assist with luggage, packages, and other personal belongings as needed.
• Provide information about the local area, including restaurants, entertainment, transportation options, etc.
• Make reservations for dining, transportation, events, etc. as requested by clients.
• Coordinate with housekeeping and maintenance staff to ensure guest rooms and common areas are clean and well-maintained.
• Handle any complaints or concerns from guests in a timely manner.
• Maintain accurate records of guest requests and preferences for future reference.
• Assist with check-in/check-out procedures as needed.
• Handle monetary transactions such as currency exchange or payment for services.
• Maintain the security of guest information at all times.

Skills

Fluent English

Communication skills

Organizational skills

Independent work

Education

High school diploma

Job description

Part-Time Concierge Assistant

We are seeking a reliable and customer-service oriented Part-Time Concierge Assistant to join our team in Abu-Dhabi. As a Concierge Assistant, you will be responsible for providing exceptional customer service to our clients and guests, ensuring their needs and requests are met with efficiency and professionalism.

Key Responsibilities

• Greet clients and guests upon arrival with a warm and friendly demeanor
• Assist with luggage, packages, and other personal belongings as needed
• Provide information about the local area, including restaurants, entertainment, transportation options, etc.
• Make reservations for dining, transportation, events, etc. as requested by clients
• Coordinate with housekeeping and maintenance staff to ensure guest rooms and common areas are clean and well-maintained
• Handle any complaints or concerns from guests in a timely manner
• Maintain accurate records of guest requests and preferences for future reference
• Assist with check-in/check-out procedures as needed
• Handle monetary transactions such as currency exchange or payment for services
• Maintain the security of guest information at all times

Requirements

• High school diploma or equivalent; some college education preferred
• Previous experience in customer service or hospitality industry preferred
• Fluent in English; additional languages are a plus
• Excellent communication skills, both verbal and written
• Strong organizational skills with attention to detail
• Able to work independently with minimal supervision
• Friendly personality with a strong desire to provide excellent customer service
• Familiarity with local area attractions and amenities is an asset

Working Conditions

This is a part-time position, working approximately 20 hours per week. The schedule may include weekends and holidays. The salary for this position is $1600 per month. Accommodation is not provided.

If you have a passion for providing exceptional customer service and enjoy interacting with people from diverse backgrounds, then we encourage you to apply for this opportunity. Join our team and be a part of creating a memorable experience for our guests in Abu-Dhabi.