Part-Time Call Center Operator – No English Needed (Ajman)

JobCenter; Ajman; On-site; AED 34,000 - 44,000; Part time

Job summary

JobCenter in Ajman, UAE is seeking a part-time call center operator to handle incoming calls and assist customers. The role requires addressing inquiries, logging interactions, and maintaining service quality without mandatory English proficiency.

African or Egyptian nationality is preferred for this position, with flexibility to work part-time hours. Strong communication and telephone etiquette are essential for success.

Qualifications

• Prior call center or customer service experience is advantageous but not required.
• English proficiency is not required for this role.
• Part-time hours with no accommodation are expected.

Responsibilities

• Answer incoming calls and provide accurate information about products or services.
• Identify and escalate issues or complaints to the appropriate department.
• Keep records of customer interactions and feedback.
• Follow communication procedures, guidelines and policies.
• Maintain a positive attitude towards customers at all times.
• Meet personal and team targets.

Skills

Telephone etiquette

Customer service

Basic computer skills

Job description

JobCenter in Ajman, UAE is seeking a part-time call center operator to handle incoming calls and assist customers. The role requires addressing inquiries, logging interactions, and maintaining service quality without mandatory English proficiency.

African or Egyptian nationality is preferred for this position, with flexibility to work part-time hours. Strong communication and telephone etiquette are essential for success.