Palace Butler

Mandarin Oriental; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

Le Palace Butler de l'Emirates Palace Mandarin Oriental offre un service personnalisé aux invités, garantissant une expérience mémorable dans cet hôtel de luxe. Les responsabilités incluent l'assistance aux invités, la coordination des services VIP et des connaissances approfondies sur les promotions de l'hôtel. Les candidats doivent avoir un diplôme de lycée et de solides compétences en communication.

Benefits

Programmes d'apprentissage et de développement

Réductions sur l'hébergement pour les employés

Programmes de bien-être

Plans de retraite

Qualifications

• Expérience antérieure dans un hôtel de luxe est préférable.
• Apparence soignée et professionnelle.
• Capacité physique à rester debout pendant de longues périodes.

Responsibilities

• Fournir une assistance pour rendre le séjour des invités agréable et mémorable.
• Coordonner les services VIP pour les invités.
• Répondre rapidement et courtoisement aux demandes des invités.

Skills

Communication

Service à la clientèle

Polyglotte

Education

Diplôme de lycée ou équivalent

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Palace Butler to join our team.

About the Hotel: Emirates Palace Mandarin Oriental, Abu Dhabi offers 5-star luxury hospitality with 390 rooms and suites, a private beach, landscaped pools, and a marina. It is renowned for authentic local experiences and exceptional service.

Job Description: As a Palace Butler, you will provide personalized guest services such as wake-up calls, newspaper delivery, shoeshine, and assistance with luggage, ensuring a memorable stay. You will coordinate with various departments to deliver VIP services, welcome guests upon arrival, escort them to their rooms, and offer assistance throughout their stay.

Responsibilities include:

• Providing assistance to make guests' stays pleasant and memorable.
• Coordinating VIP guest services, including fruit baskets and personalized greetings.
• Assisting guests with luggage, laundry, and other needs.
• Answering guest requests promptly and courteously.
• Maintaining knowledge of hotel promotions and events to better serve guests.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a luxury hotel preferred.
• Well-groomed with a professional appearance.
• Additional languages are an advantage.
• Excellent communication skills.
• Physically agile to stand for extended periods.

Benefits: Learning & Development programs, employee accommodation discounts, wellness programs, and retirement plans.

Job Details: Entry-Level, Full-Time, Abu Dhabi, United Arab Emirates.

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