PA to the General Manager

Marriott Hotels Resorts; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A global hospitality company in Dubai is seeking a Director for office administration. Responsibilities include maintaining databases, responding to guest inquiries, and preparing documents. The ideal candidate has experience in a supervisory role and strong communication skills. This position emphasizes creating a positive environment for both guests and employees.

Qualifications

• Experience in a supervisory role or higher.
• Strong communication skills, both verbal and written.
• Ability to foster positive working relationships.
• Proficient in operating standard office equipment.

Responsibilities

• Maintain and update records in computer databases.
• Respond to guest inquiries and manage their needs.
• Create and maintain filing systems for records.
• Prepare documents using various software applications.

Job description

Overview

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability, veteran status, or other basis protected by applicable law.

Required Experience:

Director