Outlet Supervisor — Guest Service & Operations Lead

W Hotels; Abu Dhabi; On-site; AED 112,000 - 179,000; Full time

Job summary

W Hotels on Yas Island, Abu Dhabi, is seeking a Non-Management, Full-Time team member for Food & Beverage operations. The role focuses on ensuring staff collaboration to deliver outstanding guest service, maintaining grooming standards, and completing opening/closing duties while managing stock and safety compliance.

Responsibilities include assisting management with hiring, training, scheduling, coaching, and performance evaluations, as well as fostering positive staff relationships and

Qualifications

• Education: High school diploma or GED.
• Related work experience: at least 2 years.
• Supervisory experience: at least 1 year.

Responsibilities

• Ensure staff work together as a team to deliver optimum service.
• Inspect grooming and attire, rectify deficiencies.
• Complete opening and closing duties, restock and source supplies.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating staff.
• Follow safety policies and protect company assets.
• Welcome guests and anticipate service needs, maintain professional communication.
• Develop positive relationships and seek efficiency improvements.

Skills

Related work experience

Supervisory experience

Education

High school diploma or GED

Job description

W Hotels on Yas Island, Abu Dhabi, is seeking a Non-Management, Full-Time team member for Food & Beverage operations. The role focuses on ensuring staff collaboration to deliver outstanding guest service, maintaining grooming standards, and completing opening/closing duties while managing stock and safety compliance.

Responsibilities include assisting management with hiring, training, scheduling, coaching, and performance evaluations, as well as fostering positive staff relationships and