Outlet Manager – Turkish Fine Dining

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras al-Khaimah is looking for an Outlet Manager to oversee the operations of their Turkish Fine Dining restaurant. The role demands a strong understanding of Turkish cuisine and experience in luxury service environments. The successful candidate will manage daily operations, lead a diverse team, and ensure exceptional guest experiences. A full-time position that offers a dynamic and cultured working atmosphere.

Qualifications

• Minimum 5 years of managerial experience in Fine Dining.
• Experience in luxury hotel or resort environments (5-star required).
• Turkish language skills are an advantage.

Responsibilities

• Oversee daily operations of the Turkish Fine Dining restaurant.
• Deliver immersive experiences reflecting Turkish hospitality.
• Lead, motivate and develop a multicultural service team.
• Monitor outlet performance and manage budgets.

Skills

Supervisory experience in Fine Dining

Strong understanding of Turkish cuisine

Ability to work under pressure

Fluency in English

Job description

The Outlet Manager oversees the daily operations of the resorts Turkish Fine Dining restaurant ensuring exceptional guest experiences through authentic hospitality, flawless service standards and strong team leadership. The role requires deep knowledge of Turkish cuisine, culture and dining etiquette along with the ability to maintain luxury service expectations in a five‑star environment.

Operational Excellence

• Manage the daily operations of the Turkish Fine Dining outlet ensuring smooth service during all meal periods.

• Maintain high standards of food quality, presentation and service flow in coordination with the culinary team.

• Oversee reservations, table assignments and special requests to maximize guest satisfaction and outlet profitability.

• Ensure compliance with hygiene, health and safety regulations.

Guest Experience

• Deliver personalized, refined, and immersive experiences that reflect the rich culture and traditions of Turkish hospitality.

• Handle guest complaints and feedback professionally, ensuring timely resolution and follow‑up.

• Build VIPs to enhance loyalty.

Team Leadership & Training

• Lead, motivate and develop a multicultural service team in delivering five‑star dining standards.

• Conduct regular training on service etiquette, Turkish culinary knowledge, upselling techniques and guest engagement.

• Schedule staff effectively to meet operational needs while controlling labour costs.

Financial Management

• Monitor outlet performance, manage budgets and analyse sales reports to achieve revenue and profitability targets.

• Drive upselling initiatives and implement promotional activities aligned with the outlet’s concept.

• Control operating expenses, minimise wastage and oversee inventory management.

Menu & Concept Collaboration

• Work closely with the Head Chef to update menus, create seasonal offerings and maintain the authenticity of the Turkish dining concept.

• Ensure beverage pairing knowledge (especially Turkish wines, teas and specialty drinks) is communicated to the team.

• Ensure the outlet ambiance, décor, music and service rituals align with the luxury Turkish fine dining theme.

Administration & Compliance

• Maintain accurate documentation including daily reports, training logs, inventory sheets and staff performance records.

• Coordinate with other resort departments (Marketing, Events, Culinary, Finance, Housekeeping) to support special events and operational needs.

• Support recruitment, onboarding and performance review processes for outlet staff.

Qualifications :

• Minimum 35 years of supervisory or managerial experience in Fine Dining, preferably in a Turkish or Middle Eastern concept.

• Strong understanding of Turkish cuisine, culture and dining traditions.

• Experience in luxury hotel or resort environments (5‑star required).

• Ability to work under pressure while maintaining service excellence.

• Fluency in English; Turkish language skills are an advantage.

Additional Information :

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Remote Work : No

Employment Type : Full‑time