Outlet Manager - SAL - Jumeirah Burj Al Arab

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah’s portfolio of exceptional properties, representing a timeless pinnacle of luxury. One of the world’s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai’s most exquisite dining experiences, from the MICHELIN starred and Gault&Millau’s three toque Al Muntaha to the ultimate lifestyle destination, SAL.

About the Job:

An exciting opportunity has arisen for an experienced Outlet Manager - F&B Service to join the team in Jumeirah Burj Al Arab. Your key responsibilities will include:

1. Organise and supervise the day-to-day operations of the F&B Outlet and ensure that all work is carried out in an efficient manner (which is consistent with operating policies and procedures and delivers service excellence).
2. Monitor the profitability of the outlet. Identify areas and gaps for continuous improvements, provide recommendations and/or solutions to improve them and assist with implementing such corrective measures. Take initiatives to sustain them.
3. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Provide on-the-job training and constructive feedback to subordinates to support their overall development.
4. Consistently monitor the quality of food and beverages and service offered to guests and escalating any major problems/ complaints to senior management to ensure high service quality as per Jumeirah group quality standards.
5. Work closely with Outlet General Manager to understand and achieve financial and department targets. Understand the department budget and financial statements and provide inputs where necessary. Assist Outlet General Manager in achieving maximum revenue and profit in line with budgeted and forecasted projections.
6. Motivate subordinates and contribute to the identification of opportunities for participating in change initiatives, programs and projects considering best practices, improvement of processes and productivity improvement.

About You:

The ideal candidate for this position will have the following experience and qualifications:

1. Minimum of 2 years experience in an Outlet Manager role with a strong F&B background in a standalone/branded restaurant or beach club.
2. Fluent in English and an additional international language is a plus.
3. College Degree in Hospitality, Business or any relevant field from an accredited College or University.
4. Passion for delivering exceptional dining experiences.
5. Good financial acumen, including experience with budgeting, cost control, and increasing profitability.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.