Outlet Manager - F&B Service - Jumeirah Al Qasr

Dubai Holding; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hospitality brand is seeking an Outlet Manager for Jumeirah Al Qasr. The successful candidate will be responsible for restaurant operations, maintaining guest relations, and driving team development. Ideal applicants possess a strong F&B background in 5-star settings, financial acumen and are proficient in English and additional languages.

Benefits

Tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and healthcare package

Life insurance

Functional incentives

Qualifications

• Two years in a similar role within a 5-star luxury property.
• Proficient in English and a second language (Russian or European languages preferred).
• Experience with budgeting and cost control.

Responsibilities

• Oversee full restaurant operations for efficiency and service delivery.
• Manage guest relations and maintain professional grooming standards.
• Develop team through training and coaching.

Skills

Financial Acumen

Guest Relations

Team Leadership

Compliance

Job description

About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An opportunity has arisen for an Outlet Manager to join the F&B Service team in Jumeirah Al Qasr. The main duties and responsibilities of this role:

• Oversee full restaurant operations to ensure efficiency, policy compliance, and delivery of exceptional service.
• Maintain strong guest relations, review feedback regularly, and uphold professional grooming standards across the team.
• Drive consistent implementation of Jumeirah F&B standards and take corrective action where needed.
• Monitor outlet profitability, identify operational gaps, recommend solutions, and implement improvements.
• Lead team development through training, coaching, and performance management to achieve departmental goals.
• Represent the restaurant in all aspects during the absence of senior leadership, including financials and escalations.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Two years of experience in the same role with a strong F&B background in a 5-star luxury property or a fine-dining standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Good financial acumen, including experience with budgeting, cost control, and increasing profitability.
• Experience leading a multi-cultural team.

Aboutthe Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.