Outlet Manager (Beach)

AccorHotel; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A well-known hospitality chain in Dubai is seeking an experienced outlet manager to oversee daily operations and lead a team. The ideal candidate should have strong leadership skills, restaurant service experience, and an ability to motivate and communicate with the team effectively. This role offers an opportunity for professional growth while maintaining high standards of guest services.

Qualifications

• Excellent reading, writing, and oral proficiency in English.
• Strong leadership and training skills.
• Ability to coordinate and prioritize multiple tasks effectively.

Responsibilities

• Oversee and manage day-to-day operations of the outlet.
• Lead and inspire the team to achieve productivity.
• Implement policies and procedures for improving guest experience.
• Manage budgets and control costs effectively.
• Ensure cleanliness and hygiene standards in the restaurant.

Skills

Leadership

Team motivation

Effective communication

Detail-oriented

Restaurant service experience

Job description

Job Description

• Oversees and plans the day-to-day management of the outlet.
• Maintain a strong front-of-house presence, lead and inspire your team.
• Responsible for the overall strategic planning, development, and success of the outlet, collaborating fully with the DOFB and Head Chef.
• Ensure all necessary actions are taken to achieve short- and long-term goals.
• Manage budgets, including direct and indirect costs.
• Lead, motivate, and inspire the outlet team to achieve stability, productivity, and loyalty.
• Implement company policies and procedures, providing feedback for continuous improvement of guest experience.
• Attend training and team meetings as required.
• Communicate policies, procedures, and standards clearly, ensuring adherence by all team members.
• Recruit, train, and motivate team members to reach their full potential.
• Plan and execute training and development for the management team.
• Maintain effective communication with all team members through meetings, conversations, and coaching.
• Manage and motivate a large team, fostering a strong sense of belonging.
• Build relationships across the business, acting as a figurehead for the outlet and driving productivity, turnover, and profitability.
• Deliver the highest standard of guest service consistently, acting as a role model.
• Ensure all team members are proficient in company offerings and can communicate effectively.
• Channel guest feedback to maintain high standards.
• Maximize sales and profit targets set by the DOFB.
• Maintain adequate staffing levels and control staff costs within budget.
• Implement and adhere to money handling procedures and ensure timely banking.
• Complete daily safety checks and end-of-night sales administration accurately.
• Maintain stock levels of consumables, chemicals, drinks, and equipment.
• Minimize controllable costs and seek new ways to improve profitability.
• Follow money and banking procedures per company policy.
• Identify business opportunities aligned with company strategy for maximum return on investment.
• Establish and monitor stock inventory regularly.
• Work with the Head Chef to maintain good supplier relations and ensure timely deliveries.
• Maintain consistent stock quality and rotation.
• Protect company assets, cash, stock, property, and goods.
• Maintain health and safety standards in compliance with legal and company requirements.
• Uphold high standards of personal presentation, dress, and behavior for all staff.
• Ensure cleanliness and hygiene standards are met in all areas of the restaurant.
• Conduct daily pre-shift checks and closing checks to ensure standards of appearance, cleanliness, and safety.

Qualifications

• Excellent reading, writing, and oral proficiency in English.
• Ability to stand outdoors for extended periods.
• Experience in all aspects of restaurant service.
• Well-presented and professionally groomed at all times.
• Strong leadership and training skills with attention to detail.
• Ability to motivate employees and foster effective teamwork.
• Good communication skills for dealing with diverse staff.
• Ability to coordinate and prioritize multiple tasks effectively.