Outlet Manager All Day Dining

Accorhotel; Ras Al Khaimah; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Discounted Accor rates

Learning & development programs

Career growth locally and globally

CSR involvement opportunities

Job summary

Accorhotel in Ras Al Khaimah seeks an Outlet Manager for All Day Dining to lead a busy dining venue, ensuring superior guest experiences and operational excellence. You will manage schedules, mentor the team, and collaborate with the Chef de Cuisine on menus and promotions while upholding brand standards.

The role focuses on driving guest satisfaction, revenue opportunities, and seamless service across breakfast, lunch, and dinner in a dynamic hotel setting.

Qualifications

• Proven leadership in a high-volume restaurant or hotel F&B operation.
• Strong guest-service orientation and hospitality excellence.
• Experience mentoring and coaching teams to achieve standards.
• Excellent communication and problem-solving in a fast-paced environment.

Responsibilities

• Lead day-to-day operations of a high-volume All Day Dining restaurant.
• Plan resources, staffing, and scheduling to meet demand.
• Mentor, coach and develop Food & Beverage team.
• Ensure brand standards, SOPs, and quality measures are maintained.
• Drive guest engagement and loyalty through service excellence.
• Collaborate with Chef de Cuisine on menus, pricing, and promotions.
• Maintain strong kitchen communications to ensure food quality and presentation.
• Monitor guest feedback and take actions to improve satisfaction and outlet performance.
• Manage inventory, cost controls, and health/safety compliance.

Skills

Leadership

People management

Team motivation

Guest service

Education

Diploma or Degree in Hospitality Management

Job description

Outlet Manager - All Day Dining

Passionate about delivering exceptional guest experiences and leading high-performing teams As an Outlet Manager you will inspire your team to create memorable dining experiences ensuring outstanding service operational excellence and guest satisfaction at every touchpoint.

What you will be doing:

• Lead the day-to-day operations of a busy high-volume All Day Dining restaurant ensuring seamless service delivery and exceptional guest experiences throughout breakfast lunch dinner and special events.
• Take ownership of resource planning workforce management and team scheduling to meet the demands of a dynamic fast-paced operation.
• Lead mentor coach and train the Food & Beverage team fostering a culture of excellence teamwork and continuous development.
• Supervise and delegate duties effectively ensuring brand standards company policies SOPs and quality measures are consistently maintained.
• Drive employee engagement by ensuring all Heartists understand the importance of their roles and how their contributions support the overall success of the outlet and hotel.
• Collaborate closely with the Chef de Cuisine to develop menus pricing strategies and promotional activities that maximize guest satisfaction and revenue opportunities.
• Maintain strong communication with the kitchen team to ensure the highest standards of food quality consistency presentation and service.
• Monitor operational performance guest feedback and service standards taking proactive measures to continuously improve guest satisfaction scores and outlet performance.
• Build strong relationships with guests handling feedback and resolving concerns promptly to enhance loyalty and create memorable dining experiences.
• Ensure efficient inventory control cost management and adherence to health safety and hygiene standards at all times.

Qualifications :

Your experience and skills include:

• Minimum 2 years of experience in a leadership role within a high-volume restaurant or hotel Food & Beverage operation.
• Diploma or Degree in Hospitality Management Food & Beverage Management or a related field.
• Proven experience managing a busy All Day Dining restaurant with significant guest volume and diverse dining requirements.
• Strong knowledge of food and beverage operationsand current industry trends.
• A guest-focused personality with a genuine passion for hospitality service excellence and creating memorable dining experiences.
• Highly organized with a proactive approach and keen attention to detail ensuring consistent service standards are maintained at all times.
• Comprehensive understanding of all aspects of restaurant operations including service delivery team leadership quality assurance and guest engagement.
• Excellent interpersonal communication and problem-solving skills with the ability to remain composed and effective in a fast-paced environment.
• Demonstrated ability to motivate coach and develop teams while leading by example.
• Strong commercial awareness with the ability to drive guest satisfaction operational efficiency and revenue performance.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

Your team and working environment:

Fun-loving vibrant and passionate to grow with us!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Additional Information :

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo!
#BELIMITLESS

Remote Work :

No

Employment Type :

Full-time