We are seeking a dynamic and results-driven Outlet Manager to join our team in Dubai, United Arab Emirates. As the Outlet Manager, you will be responsible for overseeing the day-to-day operations of our establishment, ensuring exceptional customer service and driving business growth.
- Lead and manage all aspects of outlet operations to ensure profitable and efficient performance.
- Develop and implement strategies to achieve outlet business goals and increase revenue.
- Accurately forecast business demands and adjust operations accordingly.
- Collaborate with management to create and execute effective marketing plans.
- Manage staffing schedules to optimize team performance and customer service.
- Oversee regular preventative maintenance and ensure adherence to safety and sanitation standards.
- Motivate and inspire team members through hands-on leadership and mentorship.
- Monitor and evaluate team member performance, identifying areas for improvement and growth.
- Develop and deliver training programs for supervisors and team members to enhance skills and knowledge.
- Implement and maintain high standards of customer service to maximize guest satisfaction.
- Manage inventory, control costs, and optimize profitability while maintaining quality standards.
- Stay updated on local food safety regulations and health codes, ensuring full compliance.
#LIMH1
Qualifications :
- Bachelor's degree in Hotel Management or a related field with 3-5 years of experience in food & beverage or restaurant operations management.
- Proven track record of successfully managing and growing a retail or food service outlet.
- Strong leadership skills with the ability to motivate teams and deliver exceptional customer experiences.
- Proficiency in financial management, including budgeting, forecasting, and cost control, with strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills to interact with guests, team members, and stakeholders.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Food safety certification.
Remote Work : No
Employment Type : Full-time