Outlet General Manager - Long's Bar

Rotana Hotels; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading hospitality group in Dubai is seeking an ambitious Outlet General Manager to oversee operations at a premier restaurant and bar. The successful candidate will lead a dynamic team to deliver exceptional food and beverage service, develop creative strategies to enhance customer engagement, and ensure compliance with hygiene and safety standards. This role requires strong leadership skills, a deep understanding of hospitality, and the ability to cultivate a positive work environment. Competitive salary and benefits offered.

Qualifications

• Experience in food and beverage management.
• Strong understanding of bar culture and hospitality.
• Ability to develop training programs and manage teams.

Responsibilities

• Manage all aspects of restaurant and bar operations.
• Develop and execute business plans and strategies.
• Ensure guest satisfaction and maintain hygiene standards.

Skills

Leadership

Creativity

Customer Engagement

Service Orientation

Team Management

Job description

We are currently seeking ambitious, dynamic, self-motivated Food & Beverage professionals to organize and lead a team that delivers top-quality Food & Beverage products with prompt, accurate, and personalized service.

As an Outlet General Manager, you will be responsible for managing all aspects of the restaurant and bar, ensuring optimal results across all operations in line with departmental targets, policies, and procedures. Your key responsibilities will include:

• Developing and executing the business plan and strategy
• Creating a social media strategy to promote events and promotions, utilizing engaging content to increase online presence and interaction
• Promoting an understanding of bar culture and the spirit of hospitality
• Encouraging creativity and innovation among staff to enhance customer engagement and service
• Organizing staff events and competitions to boost team cohesion and morale
• Developing hiring strategies to attract candidates aligned with the pub's culture and values
• Implementing training programs focusing on service skills and cultural alignment, including mentorship
• Supervising guest service to ensure maximum satisfaction
• Aligning service sequences with Longs bar identity
• Proposing seasonal menu changes based on guest feedback and trends
• Maintaining physical areas and theme consistency
• Building strong relationships with other hotel departments
• Identifying training needs and planning accordingly
• Conducting regular training sessions and evaluating team performance for promotions or transfers
• Attending daily F&B meetings and ensuring effective communication
• Preparing duty rosters based on business forecasts

Additional responsibilities include:

• Monitoring external events and market trends
• Analyzing competition and market conditions
• Training staff on grooming standards
• Ensuring hygiene and cleanliness standards
• Organizing promotions and conducting post-event reviews
• Preparing monthly reports and analyzing P&L statements
• Submitting requests for furniture, fixtures, and equipment
• Achieving at least 90% scores in mystery guest audits and market research
• Operating safely and in an environmentally friendly manner
• Complying with health, safety, and environmental policies
• Managing budgets and monitoring expenses
• Implementing pricing strategies to maximize revenue