Outdoor Gear Specialist - Customer Experience & Sales

Sharaf Retail; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Adventure HQ in Dubai is seeking a Product Specialist to provide expert product knowledge and deliver outstanding customer service for outdoor, sports, and adventure goods. You will assist customers in selecting products, explain features and usage, and help shoppers make informed decisions while maintaining brand standards and attractive store presentation.

You will support sales targets, promote key products, and contribute to a positive shopping experience.

Qualifications

• High school diploma or equivalent; retail experience a plus.
• 2–4 years of retail or customer service experience preferred.
• Experience in outdoor, sports or adventure product retail is an advantage.

Responsibilities

• Provide expert advice on outdoor, sports, and adventure products.
• Assist customers in selecting products based on needs and preferences.
• Explain product features, specs, benefits and usage clearly.
• Drive sales and maintain a positive shopping experience.
• Ensure proper product display, pricing and information accuracy.

Skills

Product knowledge

Customer service

Sales-driven

Communication

Problem solving

Teamwork

Time management

Detail orientation

Education

High school diploma

Job description

Adventure HQ in Dubai is seeking a Product Specialist to provide expert product knowledge and deliver outstanding customer service for outdoor, sports, and adventure goods. You will assist customers in selecting products, explain features and usage, and help shoppers make informed decisions while maintaining brand standards and attractive store presentation.

You will support sales targets, promote key products, and contribute to a positive shopping experience.