OSKA Service Sales Engineer

Sungrow MENA & Central Asia; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in renewable energy is looking for a Mid-Level Technical Sales Support professional in Dubai. The ideal candidate will provide expertise in Battery Energy Storage Systems (BESS) and Photovoltaic (PV) projects, assisting the sales team with proposals, compliance, and customer interactions. This role demands excellent communication skills and a strong technical background, ensuring that the service offerings meet customer requirements and standards.

Qualifications

• 5-7 years of experience in sales or technical sales support, mainly in renewable energy.
• Experience preparing technical quotations and service offers.

Responsibilities

• Provide technical support and prepare proposals for service contracts.
• Ensure compliance with regulations for proposals and quotations.
• Support sales team in customer interactions and negotiations.

Skills

Technical knowledge of BESS

Technical knowledge of PV systems

Communication skills

Analytical thinking

Education

MBA / PGDM

Tools

Microsoft Office Suite

CRM software

Job description

Bachelor of Business Administration(Management), MBA/PG Diploma in Business Mgmt()

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Job Overview:

We are seeking an initiative-taking and meticulous Candidate to join our dynamic team. The ideal candidate will play a crucial role in supporting the sales team by providing technical expertise, compliance verification, and assisting in the preparation of quotations and offers for a variety of service contracts. These services include Warranty, Warranty Extension, Availability Guarantee, Performance Warranty, and Long-Term Service Agreements (LTSA) for Battery Energy Storage Systems (BESS) and Photovoltaic (PV) projects.

Key Responsibilities:

• Technical Support:
• Provide technical expertise to the sales team, ensuring all service offerings meet customer requirements and industry standards.
• Assist in the preparation and review of technical proposals, ensuring accuracy and compliance with company and customer specifications.
• Compliance Verification:
• Ensure all service proposals and quotations comply with relevant regulations, standards, and contractual obligations.
• Work closely with sales, service, and project management teams to incorporate necessary terms and conditions into service offers.
• Quotation and Offer Preparation:
• Collaborate with the sales team to develop accurate and competitive quotations for various service contracts, including Warranty, Warranty Extension, Availability Guarantee, Performance Warranty, and LTSA.
• Prepare and deliver detailed technical and commercial offers tailored to customer needs and project requirements.
• Coordinate with internal teams to gather necessary data, pricing, and other inputs for offer preparation.
• Customer Interaction:
• Support the sales team in customer meetings, presentations, and negotiations, providing technical insights and addressing customer queries.
• Maintain regular communication with customers to clarify requirements, provide updates, and ensure customer satisfaction.
• Market and Product Knowledge:
• Stay up to date with industry trends, modern technologies, and competitor offerings related to BESS and PV projects.
• Provide feedback to product development and sales teams on market needs and potential service improvements.
• Documentation and Reporting:
• Maintain accurate records of all quotations, offers, and communications with customers.
• Prepare regular reports on sales support activities, including win/loss analysis, customer feedback, and market trends.

Qualifications:

Education:

• MBA / PGDM

Experience:

• 5-7 years of experience in sales, technical sales support role, preferably in the renewable energy sector, with a focus on BESS and PV projects.
• Proven experience in preparing technical quotations and service offers.

Skills:

• Strong technical knowledge of Battery Energy Storage Systems (BESS) and Photovoltaic (PV) systems.
• Excellent communication and people skills, with the ability to convey complex technical information clearly.
• Meticulous with strong analytical and critical thinking skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team in a demanding environment.

Preferred Qualifications:

• Experience in compliance verification and regulatory requirements for energy storage and PV projects.
• Familiarity with long-term service agreements (LTSA).
• Prior experience in customer-facing roles, with a record of successful negotiations and customer satisfaction.

Job Details Role Level:Mid-LevelWork Type:Full-TimeCountry:United Arab EmiratesCity:DubaiCompany Website:

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