Organizational Development Expert (Arabic Speaker)

Experts Plus Recruitment Services; Dubai; On-site; AED 670,000 - 1,339,000; Full time

Job summary

Experts Plus Recruitment Services in Dubai seeks an Institutional Development Expert to strengthen internal performance, support strategic improvement, and align departments with shared objectives across the public sector.

You will work with senior stakeholders to drive KPI tracking, governance improvements, and DoA compliance, while enhancing efficiency through data-driven planning and cross-department collaboration.

Qualifications

• Degree in strategic management.
• Experience: 10+ years in strategy, institutional excellence, organisational development, or performance management.
• Strong experience in strategic planning and execution, KPI and performance management, and business process improvement.
• Knowledge of governance, risk, and compliance frameworks, including delegation of authority (DoA).
• Advanced Excel for KPI tracking, data analysis, PivotTables, formulas, reports.
• PowerPoint for executive presentations; Word for formal reports.
• Experience with strategy and KPI management systems and AI tools like ChatGPT or Copilot for research and drafting.
• Experience working with senior leadership and cross-department coordination.
• Native Arabic; professional English.

Responsibilities

• Design and implement strategies to improve efficiency and effectiveness across the Ministry.
• Develop plans aimed at improving the Ministry's overall performance.
• Evaluate existing processes and identify opportunities for improvement.
• Monitor institutional projects that support strategic objectives.
• Ensure effective communication and coordination between departments.
• Prepare periodic reports for the Undersecretary detailing progress and recommendations.
• Provide advice to inform decision-making at the Office of the Undersecretary.
• Ensure Ministry-wide compliance with the DoA matrix and track adherence.

Skills

Strategic management

KPI management

Business process improvement

Governance, risk & compliance

Excel proficiency

PowerPoint proficiency

Word proficiency

AI productivity tools

Leadership coordination

Arabic

English

Education

Degree in strategic management

Tools

Power BI

Microsoft Project

Planner

Job description

This is an opportunity to contribute to an organization focused on public-sector effectiveness, coordination, and institutional development.

As an Institutional Development Expert, you will help strengthen the entity's internal performance by supporting strategic improvement initiatives across the organization. The role focuses on enhancing operational efficiency, supporting informed decision-making, and aligning departments with shared institutional objectives. You will work closely with senior stakeholders and contribute to initiatives that improve performance, governance, and organisational effectiveness.

Responsibilities

• Design and implement strategies to improve efficiency and effectiveness across the Ministry
• Develop plans aimed at improving the Ministry's overall performance
• Evaluate existing processes and identify opportunities for improvement
• Monitor institutional projects that support strategic objectives
• Ensure effective communication and coordination between departments
• Prepare periodic reports for the Undersecretary detailing task progress, approved objectives, and recommendations
• Provide advice and support to the Office of the Undersecretary to inform decision-making
• Ensure Ministry-wide compliance with the Delegation of Authority (DoA) matrix and follow up with departments on adherence

Requirements

Required Qualifications

• Degree in strategic management
• 10+ years of experience in strategy, institutional excellence, organisational development, or performance management
• Strong experience in strategic planning and execution, KPI and performance management, and business process improvement
• Solid knowledge of governance, risk, and compliance frameworks, including delegation of authority frameworks
• Advanced proficiency in Microsoft Excel for KPI tracking, performance data analysis, PivotTables, formulas, action trackers, and reporting
• Proficiency in Microsoft PowerPoint for executive presentations and strategic performance updates, and Microsoft Word for formal reports and institutional development documentation
• Experience with strategy and KPI management systems, along with proficiency in AI productivity tools such as ChatGPT or Microsoft Copilot for research, summarisation, analysis, and report drafting
• Experience working directly with senior leadership and coordinating across departments
• Native proficiency in Arabic and professional proficiency in English

Preferred Qualifications

• Experience with Microsoft Power BI for KPI dashboards and performance trend analysis
• Experience with Microsoft Project or Planner for tracking strategic initiatives and milestones
• Experience with project management and workflow systems for tracking assignments, approvals, and implementation progress