Order Taker Housekeeping

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a professional Housekeeping staff member to ensure smooth operations and maintain high guest satisfaction. Responsibilities include managing room status, handling guest requests, and maintaining cleanliness. The ideal candidate should have excellent English communication skills and familiarity with housekeeping duties. This position offers a full-time schedule without remote work options.

Qualifications

• Familiarity with Housekeeping/Butler duties.
• Must be well-presented and professionally groomed at all times.

Responsibilities

• Ensure forwarding and receiving of all information pertaining to Housekeeping.
• Input accurate room status into computer daily and investigate discrepancies.
• Handle guest complaints delegate immediately & report to Head Housekeeper.

Skills

Excellent reading, writing and oral proficiency in English

Good communication and contact skills

Strong interpersonal skills and attention to detail

Job description

• Ensure forwarding and receiving of all information pertaining to Housekeeping
• Receive record and distribute various reports via Opera Property Management System
• Receive record and transmit guest requests accurately
• Input accurate room status into computer daily and investigate discrepancies
• Maintain and update administrative data
• Maintain key control and monitor lost property
• Maintain working area in a proper state of cleanliness
• Handle guest complaints delegate immediately & report to Head Housekeeper
• Comply with hotels health safety and hygiene policies
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Has an awareness of all Housekeeping positions including their job functions
• Maintain good relations with Housekeeping staff and other interfacing departments in particular Front Office Engineering and Laundry
• Ensures smooth handover of daily activities to next shift
• Maintaining Lost and Found records.
• Ensuring proper follow up with engg job orders and missing items
• Incharge of updating departmental notice boards

Qualifications :

• Excellent reading writing and oral proficiency in English
• Familiarity with Housekeeping/Butler duties
• Good communication and contact skills
• Must be well-presented and professionally groomed at all times
• Strong interpersonal skills and attention to detail

Remote Work :

No

Employment Type :

Full-time