Oracle SCM Technical Consultant

Medacs Healthcare; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Territory Manager to join their dynamic sales team. This role offers an exciting opportunity to leverage your technical expertise in wash chemistry and laundry processes to drive customer satisfaction and operational excellence. You will collaborate closely with marketing to enhance wash processes and participate in product launches, ensuring that clients receive top-notch service and support. If you have a passion for building relationships and delivering value in a competitive landscape, this position is perfect for you. Join a company that values diversity and inclusion while making a significant impact across various sectors, including hospitality and healthcare.

Qualifications

• 7+ years of technical experience in wash chemistry and hygiene.
• BA/BS or technical degree in chemical engineering or related field required.

Responsibilities

• Develop and manage wash process knowledge and best practices.
• Provide technical support and training to territory managers and customers.

Skills

Technical experience in B2B environment

Customer service skills

Analytical skills

Ability to work independently

Relationship building

Fluency in English

Education

BA / BS or technical degree in chemical engineering

Diploma in chemistry or related field

Tools

MS Office suite

Job description

Join Ecolab’s sales team as a Territory Manager. This outside sales opportunity is within our industry leading Institutional division.

What You Will Do: Safety

• Follow Ecolab safety guidelines and incident reporting requirements
• Act as a safety champion as per Ecolab safety policy

Wash Process Management

• Develop and share expertise in wash process knowledge (e.g., textile whiteness degree) and related technologies
• Align with marketing on core wash processes
• Partner with marketing in design and development of new wash processes
• Define and own the wash process portfolio
• Collect, share, and promote best practices on wash programs
• Work in partnership with regional marketing to drive improvement in mix / flat fee

Technical Product Launch

• Provide survey and start-up support
• Participate in field testing launch for new products evaluating them for deficiencies
• Identify new product needs and competitive activities / threats

Technical Support & Value Delivery

• Support and assist territory managers in the implementation of technical processes, troubleshooting, and new process installations, Water & Energy projects at customers, and new business
• Provide expertise and guidance to customers and employees on product selection, equipment applications, and program set-up
• Develop and review customers’ quality, operation standards, and program gaps identifying proactive solutions aligned to Ecolab product / service program portfolio
• Provide field and customer training
• Assist with installation, repair, and system and equipment maintenance
• Partner with territory managers to communicate value of process knowledge

Minimum Qualifications:

• BA / BS or technical degree / diploma in chemical engineering, chemistry, or related field
• 7+ years of technical experience in related B2B environment with in-depth wash chemistry, laundry knowledge and hygiene, textile experience
• Ability to work independently, under pressure, and with little direction
• Strong customer service and analytical skills with ability to translate complex data and imperfect information into a clear strategy and action plan
• In-depth understanding of Ecolab product portfolio with mechanical and electrical aptitude
• Excellent organization and follow-up skills with ability to succeed in a competitive environment
• Affinity to build relationships at all levels of the organization and externally
• Experience working with and knowledge of computers (e.g., MS Office suite)
• Fluency in English

About Ecolab Institutional:

Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation.

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.