Operations Supervisor , Inbound

Q-Express Documents Transport - G25; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operations Supervisor to join their expanding team. This dynamic role involves overseeing shift management in fulfillment centers, ensuring smooth operations, and delivering exceptional customer service. You'll be responsible for managing teams, analyzing data to improve processes, and collaborating with various departments to address performance issues. If you're looking for a challenging position where no two days are the same, this opportunity is perfect for you. Join a fun and results-driven environment where your contributions will make a real impact!

Qualifications

• At least 1 year of experience with Microsoft Office products.
• Experience managing medium to large teams.

Responsibilities

• Create and maintain a safe working environment.
• Manage and train associates to deliver excellent customer service.
• Address logistics and supply chain challenges.

Skills

Microsoft Office

Data Analysis

Team Management

Education

High School Diploma

Job description

Job Description

- High school diploma or equivalent
- Ability to work a flexible schedule, including weekends, nights, and holidays
- At least 1 year of experience with Microsoft Office products and applications

We are expanding our team within Amazon Operations! If you're interested in joining a business where you can have fun, achieve great results, and make people smile, this could be the role for you.

You will oversee shift management in one of our fulfillment centers or delivery stations. Our Operations Supervisors are key to ensuring smooth operations and timely delivery of customer orders.

This is a dynamic and challenging role where no two days are the same!

Key Responsibilities

• Create and maintain a safe working environment by identifying safety opportunities
• Manage and train associates to deliver excellent customer service
• Ensure customer orders are fulfilled according to quality and safety standards
• Provide critical shift-related information to frontline management and operators
• Adjust labor allocation to meet and exceed operational plans and forecasts
• Collaborate with support functions and departments to address performance issues, process readiness, safety, and training
• Address logistics and supply chain challenges through data analysis and process improvements

Desired Candidate Profile

• Experience managing medium to large teams
• Experience with data analysis and decision-making based on data

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