Operations Supervisor DXB5

Amazon; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is on the lookout for a skilled Logistics Supervisor to enhance their dynamic Transportation network. In this pivotal role, you will oversee daily operations, ensuring safety and efficiency while leading a team of logistics assistants and delivery associates. Your expertise in warehouse operations and logistics will be crucial in meeting and exceeding performance metrics. This role offers a chance to make a significant impact in a fast-paced environment, where your leadership and problem-solving skills will drive continuous improvement. If you're ready to take on a challenging yet rewarding position, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in warehouse operations and logistics.
• Ability to lift heavy packages and stand for long shifts.

Responsibilities

• Support daily management and improve safety at the delivery station.
• Supervise logistics staff and ensure operational KPIs are met.

Skills

Warehouse Operations

Logistics Management

Performance Metrics Planning

Process Improvement

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

DESCRIPTION
To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation in our busy Transportation network.

Your responsibilities:

1. Support the overall daily management of operational duties, deputizing for the Operations Manager as required.
2. Prioritize and continually improve safety at the delivery station.
3. Supervise logistics assistants, coordinators, and delivery associates to ensure that every shipment meets and exceeds the set operational KPIs.
4. Monitor coordinator and associate performance, coaching them when needed, and partner with supporting departments to improve logistics processes and operations.
5. Communicate with our delivery service providers to set expectations and enhance quality on their deliverables.
6. Interview candidates for associate roles.
7. Brief and monitor the workload of all drivers and associates, ensuring all administrative tasks are accurately completed.
8. Measure and monitor overall workflows and daily metrics to assist the Operations Manager with tracking trends and reporting on site performance regularly.
9. Help with training and mentoring new Associates, providing them with the knowledge needed for their tasks.
10. Follow up on and resolve any process-related issues as required.
11. Perform physical activities such as pushing carts with up to 100 pounds of weight and lifting packages with up to 15 kg of weight.
12. Be flexible to work in different shifts and perform overtime when needed.
13. Resource your function from a personal standpoint, including callouts for training needs, absence management, and productivity monitoring.

BASIC QUALIFICATIONS

• Experience in warehouse operations
• Experience in logistics

PREFERRED QUALIFICATIONS

• Experience with planning performance metrics and process improvement

Key job responsibilities

1. Make Shifts Plan (Receive/Dock/Stow)
2. Manage Associates and work on achieving Productivity & Quality
3. Implement Kaizens
4. Work on making mechanisms for a good overall flow.

• 1 year of experience with Microsoft Office products and applications
• High school or equivalent
• Work a flexible schedule/shift/work area including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week and overtime as required
• Must be 18 years of age or older

Required Experience:
Manager