Operations Supervisor

Q-Express Documents Transport - G25; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Supervisor to join their dynamic team in Dubai. This role offers a unique opportunity to manage and train associates while ensuring the highest standards of service and safety in a fast-paced environment. You'll be at the heart of operations, driving efficiency and innovation to solve logistics challenges. If you're passionate about leadership and data-driven decision-making, this is the perfect chance to make a significant impact while enjoying a varied and challenging workday. Join a team where your contributions will truly matter and help create smiles for customers every day!

Qualifications

• 1+ years of experience with Microsoft Office products.
• Experience managing medium to large teams.

Responsibilities

• Oversee shift management in fulfillment and delivery centers.
• Ensure customer orders are fulfilled according to guidelines.

Skills

Microsoft Office

Data Analysis

Team Management

Logistics and Supply Chain Management

Education

Bachelor of Business Administration (Management)

High School or Equivalent

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description:

High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
1+ years of Microsoft Office products and applications experience
UAE National with Family Book. We are expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results, and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers, or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers' orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities:

1. Create and cultivate a safe working environment by identifying safety opportunities across your work area.
2. Manage and train our Associates to help deliver the best service for our customers.
3. Ensure that customer orders are fulfilled in line with quality and safety guidelines.
4. Continuously provide critical shift-related information to frontline management and operators.
5. Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
6. Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training.
7. Help to solve logistics and supply chain challenges through data analysis, innovation, and process optimization.

Desired Candidate Profile:

Experience managing medium to large teams. Experience working with data analysis and/or making decisions based on analysis.