Operations Specialist

PayTech Nexus Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated operations professional with extensive banking experience to join their team as a Settlement and Reconciliation Specialist. This role involves managing the settlement process for new Mastercard cards, ensuring smooth fund transfers, and reconciling any discrepancies. The ideal candidate will have a strong background in operations management and excellent communication skills, ready to support key operational activities and collaborate with various teams. This is an exciting opportunity to contribute to innovative financial solutions in a dynamic environment.

Qualifications

• 8-10 years of banking experience with a focus on operations.
• Strong skills in reconciliation and settlement processes.

Responsibilities

• Liaise with clients to set up settlement processes for Mastercard cards.
• Manage daily settlements, fund transfers, and reconciliation of breaks.

Skills

Banking Experience

Operations Management

Reconciliation Skills

Communication Skills

Problem-Solving Skills

Job description

Mastercard will provide a dedicated operations professional with 8-10 years of banking experience as a Settlement and Reconciliation (Operations) Specialist to be contracted exclusively for the Client for 12 (twelve) months.

The roles and responsibilities of the Settlement and Reconciliation (Operations) Specialist are the following:

1. Liaise with the Clients card operations team to set-up settlement process flow for new Mastercard cards.
2. Manage daily settlement and transfer of funds.
3. Manage reconciliation and investigation of breaks on card related processes.
4. Manage postings to clear breaks.
5. Support customer credits and communication.
6. Stand ready to support key operational activities handled by the Client and the Mastercard Technical Account Management team, if needed, including:
1. Liaising with Mastercard to set-up new ICA (interbank card association) and bank identification numbers (BINs) for new card products, including providing required parameters.
2. Defining business requirements to configure new products.
3. Defining test cases and coordinating user acceptance testing for new card products.
4. Liaising with fraud and risk teams to define BIN ranges for new Mastercard debit and credit cards.
5. Liaising with 3rd party vendors if required (e.g., card printing vendors and couriers if needed).