Operations Project Manager

RGH-Global | People Services; Dubai; Hybrid; AED 270,000 - 420,000; Full time

Job summary

RGH-Global | People Services is seeking an experienced Operations Project Manager for hospitality in Dubai. The role oversees multiple projects, from planning and pre-opening through to launch and ongoing operations, across luxury clubs, lounges and premium hospitality concepts.

You will lead cross-functional teams, manage budgets and procurement, and coordinate with senior leadership to deliver exceptional guest experiences. Hybrid work arrangement in Dubai supports client and project needs.

Qualifications

• Extensive experience in luxury hospitality, hotels, private members clubs, or premium F&B.
• Experience overseeing multiple properties or openings and complex workstreams.
• Proven budgeting, forecasting and cost-control capabilities.
• Strong stakeholder management and ability to communicate updates to senior leadership.

Responsibilities

• Oversee multiple hospitality projects and operational workstreams.
• Manage projects from concept and pre-opening to launch and ongoing operations.
• Manage project plans, timelines, milestones and budgets.
• Coordinate across Operations, Finance, Procurement, HR, Design and Project teams.
• Work with Finance on budgets, forecasting and performance.
• Oversee procurement, supplier management, logistics and operational purchasing.
• Coordinate timely delivery of FF&E, OS&E, equipment and requirements.
• Support pre-opening activities including staffing, SOPs, supplier onboarding, systems implementation and readiness.
• Manage relationships with clients, suppliers and external partners.
• Monitor project and operational risks and keep milestones on track.
• Prepare updates for senior stakeholders.
• Contribute input to RFPs and new hospitality projects.
• Identify opportunities to improve efficiency, cost management and guest/member experience.

Skills

Hospitality operations

Project management

Budgeting & forecasting

Vendor management

Cross-functional collaboration

Communication & negotiation

Job description

Operations Project Manager - Hospitality

An exciting opportunity to join a high-profile Hospitality Consultancy working with prestigious clients developing and operating Private Members Clubs, Private Jet Lounges, Country Clubs and luxury hospitality concepts across the GCC and international markets, including Europe, the Far East and the Americas.

We are looking for an experienced Cluster Operations Manager with a strong hospitality operations background and the ability to oversee multiple projects, openings and operational workstreams simultaneously.

The successful candidate will play a key role in taking hospitality concepts from planning and pre-opening through to launch, operational readiness and ongoing performance, working closely with clients, senior leadership and cross-functional teams.

The role is based in Dubai with a hybrid working arrangementt.

Key Responsibilities

• Oversee multiple hospitality projects and operational workstreams across the portfolio.
• Take projects from concept and pre-opening through to launch and ongoing operations.
• Manage project plans, timelines, operational milestones and budgets.
• Coordinate across Operations, Finance, Procurement, HR, Design and Project teams.
• Work closely with Finance on budgets, forecasting, cost control and operational performance.
• Oversee procurement, supplier management, logistics and operational purchasing requirements.
• Coordinate the timely delivery of FF&E, OS&E, equipment and operational requirements.
• Support pre-opening activities including operational planning, staffing requirements, SOPs, supplier onboarding, systems implementation and opening readiness.
• Manage relationships with clients, suppliers, consultants, vendors and other external partners.
• Monitor project and operational risks, resolve issues and ensure key milestones remain on track.
• Prepare clear project, operational and financial updates for senior stakeholders.
• Contribute operational and commercial input to RFPs and new hospitality projects.
• Identify opportunities to improve operational efficiency, cost management, service delivery and the overall guest/member experience.

What We’re Looking For

• Strong experience within luxury hospitality, hotels, private members clubs, premium F&B, lifestyle hospitality or similar environments.
• Experience overseeing multiple properties, hospitality projects, openings or operational workstreams.
• Proven exposure to pre-openings, new openings, refurbishments or operational improvement projects.
• Strong commercial and financial understanding, including budgeting, forecasting and cost control.
• Experience with procurement, vendor management and logistics within hospitality.
• Strong project management and cross-functional stakeholder management skills.
• Ability to work with senior leadership and clients and communicate clear operational and project updates.
• Excellent organisational, communication, negotiation and problem-solving skills.

Ideal Background

We are particularly interested in hospitality professionals who have progressed through operations and subsequently taken responsibility for multiple properties, openings, projects or operational workstreams.

Experience within Private Members Clubs, luxury hotels, premium restaurant groups, lifestyle hospitality, private aviation lounges or hospitality consultancy would be highly relevant.

This is an operations-led hospitality role rather than a construction-focused Project Manager position. The successful candidate should understand project delivery and be comfortable coordinating with design and construction teams, while bringing core expertise in hospitality operations, commercial management and operational project delivery.