Operations Manager - Wellness Brand: Data-Driven Growth

Greenrocks Consulting; Dubai; On-site; AED 250,000 - 420,000; Full time

Job summary

GreenRocks Consulting is seeking an Operations Manager for a Dubai-based wellness brand. You will oversee the operational engine across supply chain, e-commerce, customer service, and admin compliance to drive efficiency and growth.

You will collaborate with founders, suppliers and partners, manage data dashboards, and support finance with reconciliations and settlements. Fluent in English, French, and Arabic is required.

Qualifications

• 2–3 years in Operations, Supply Chain, or E-commerce (FMCG/Consumer Goods a plus).
• Strong project management & organizational skills.
• Proficiency in Excel/Google Sheets.
• Shopify experience is an asset.
• Excellent communication, negotiation & problem solving.
• Fluent in English, French and Arabic.

Responsibilities

• Oversee supply chain, e-commerce fulfillment, customer service, data, and admin compliance.
• Lead end-to-end operations and collaborate with founders, suppliers and partners to ensure efficiency and growth.
• Oversee daily B2C & B2B fulfillment and supervise customer service across channels.
• Implement SOPs for warehousing, logistics and customer experience.
• Manage website/e-commerce platform, product launches, translations, promotions and A/B tests.

Skills

Project management

Operations optimization

Data analysis

Excel/Google Sheets

E-commerce platforms

Cross-functional collaboration

Communication skills

Multilingual: English, French, Arabic

Tools

Shopify

Excel

Google Sheets

Job description

GreenRocks Consulting is seeking an Operations Manager for a Dubai-based wellness brand. You will oversee the operational engine across supply chain, e-commerce, customer service, and admin compliance to drive efficiency and growth.

You will collaborate with founders, suppliers and partners, manage data dashboards, and support finance with reconciliations and settlements. Fluent in English, French, and Arabic is required.