Operations Manager UAE And India Operations

Orbit International Survey Services LLC; Sharjah; On-site; AED 350,000 - 550,000; Full time

Job summary

Orbit International Survey Services is seeking an experienced Operations Manager to lead and unify our operations across the UAE and India. This senior role focuses on driving operational excellence, quality systems, client relationships, and business growth while representing the company to high-profile clients.

The ideal candidate has 15-25+ years in operations/QHSE leadership, with cross-border experience and a strong background in ISO standards and NDE processes.

Qualifications

• 15-25+ years of progressive experience in operations, quality, or QHSE leadership roles.
• Experience managing operations across multiple regions, UAE and India preferred.
• Lead Auditor certification in ISO 9001/14001/45001 strongly preferred.
• NDE/NDT background (ASNT CSWIP etc.) is a strong plus.
• Ability to lead in client-facing roles and support sales/business development.

Responsibilities

• Oversee end-to-end operations across UAE and India sites, ensuring service quality and reporting.
• Act as single point of accountability for cross-border coordination and standards.
• Lead audits and maintain ISO management systems across regions.
• Manage client relationships and support business development efforts.
• Drive digitisation of quality/operations documentation and continuous improvement initiatives.

Skills

Operations leadership

Quality management

Client relationship management

Digital process improvement

Education

Bachelor's degree in Engineering

Tools

ERP/SAP familiarity

Job description

Job Description:

Orbit International Survey Services (Orbit ISS) is an industrial asset integrity engineering management firm based in United Arab Emirates, since 2006. We are an ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018 accredited company and have provided asset integrity solutions to high-profile clients throughout the Middle East, North America, and Asia. Founded on the principles of safety, quality, and environmental stewardship, Orbit ISS is committed to providing world-class services and technology that help our clients address complex challenges in the oil, gas, marine and renewable energy sectors.

Visit our website at www.orbitiss.com to learn more...

Role Overview:

Orbit International Survey Services is seeking an experienced Operations Manager to lead and unify our operations across the UAE and India. This is a senior leadership role responsible for driving operational excellence, quality systems, client relationships, and business growth across both regions. The ideal candidate combines strong technical/QHSE leadership with commercial awareness and the ability to represent the company in front of clients.

Key Responsibilities:

Operations Leadership (UAE & India)

• Oversee end-to-end operations across UAE and India offices/sites, ensuring consistency in service delivery, quality, and reporting


• Act as the single point of accountability for cross-border coordination, aligning teams, processes, and standards between the two regions

Quality, HSE & Compliance

• Implement and maintain integrated management systems in line with ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018


• Lead all external certification and customer audits; manage the internal audit program across UAE and India operations


• Oversee inspection, testing, and NDE-related quality processes (PT, MT, RT, UT, VT, welding, material inspection) where applicable to survey/inspection scope


• Manage customer complaint resolution, root cause analysis (RCA), and corrective action reporting (CAR)

Client & Business Development

• Serve as the senior technical and commercial point of contact for key clients across both regions


• Support and actively contribute to sales conversations, proposals, and client relationship growth - this role requires genuine comfort engaging in business development, not just operations

Digital & Process Improvement

• Drive digitization of quality/operations documentation (e.g., centralized management portals, mobile tools for field teams)


• Lead Lean/continuous improvement initiatives (5S, Kaizen, FMEA, VSM, QCC) to improve efficiency and reduce errors across both regions


• Design and maintain operational monitoring systems (daily/weekly/monthly/quarterly tracking)

Requirements

• 15-25+ years of progressive experience in operations, quality, or QHSE leadership roles, ideally within survey, inspection, valve, oil & gas, or industrial services sectors


• Demonstrated experience managing operations across multiple countries/regions, ideally including both the UAE and India (or GCC + South Asia)


• Lead Auditor certification in ISO 9001 / ISO 14001 / ISO 45001 strongly preferred


• NDE/NDT background (ASNT Level II/III, CSWIP, or equivalent) is a strong plus


• Comfortable with client-facing responsibilities and supporting sales/business development


• Strong documentation, reporting, and digital systems mindset (ERP/SAP familiarity a plus)


• Bachelors degree in Engineering (Mechanical or related) required


• Excellent communication skills; ability to lead cross-cultural, cross-border teams


• UAE /international Driving License is a mandatory