Operations Manager - Onboarding (maintenance)

Deluxe Holiday Homes; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in vacation rental management is looking for a proactive Operations Manager to lead interior design projects. This role involves overseeing project timelines, coordinating with teams and contractors, and ensuring quality standards are met. The ideal candidate will possess strong project management skills, a background in fit-out and maintenance, and a commitment to excellence. With a dynamic and supportive working environment, this position offers opportunities for growth and professional development. If you're passionate about driving projects to success and thrive in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Competitive salary Package

Medical Insurance Plan

Air Ticket Allowance

Comprehensive training and support

Dynamic working environment

Qualifications

• 5+ years of project management experience in fit-out and maintenance.
• Proficiency in project management software and design processes.

Responsibilities

• Oversee onboarding for new properties requiring fit-out work.
• Coordinate with teams and contractors to ensure project success.

Skills

Project Management

Maintenance Coordination

Negotiation Skills

Communication Skills

Problem-Solving

Education

Bachelor's degree in Interior Design

Bachelor's degree in Architecture

Bachelor's degree in Construction Management

Tools

MS Project

ClickUp

Job description

Deluxe Holiday Homes

is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 250+ professionals.

About the role:

We are seeking a hands-on Operations Manager with a strong background in project management and maintenance/fit-out to oversee onboarding for our interior design projects. This role involves driving to multiple project sites daily, coordinating with internal teams and external contractors, and ensuring timely, high-quality completion of fit-out and maintenance tasks. You must be self-managed, proactive, and willing to work overtime when necessary.

Responsibilities:

1. Project & Operational Oversight
2. Manage the end-to-end onboarding process for new properties requiring interior design and fit-out work.
3. Oversee timelines, budgets, and resource allocation, ensuring all tasks align with project goals.
4. Maintenance & Fit-Out Coordination
5. Coordinate with maintenance teams and third-party contractors to obtain quotations, negotiate terms, and supervise on-site work.
6. Conduct quality checks and final inspections to guarantee adherence to brand standards and design specifications.
7. Site Management & Mobility
8. Drive to different locations daily to monitor progress, resolve on-site issues, and maintain real-time communication with project stakeholders.
9. Ensure that all safety and compliance regulations are met on each site.
10. Team Leadership & Accountability
11. Oversee Project Managers, ensuring they meet deadlines and manage resources effectively.
12. Provide guidance, training, and performance feedback to drive team efficiency and engagement.
13. Supplier & Vendor Relations
14. Source and vet suppliers for materials, furniture, and other design elements.
15. Negotiate contracts, track deliveries, and resolve any vendor-related issues promptly.
16. Reporting & Process Improvement
17. Prepare regular status reports, including budget tracking, timelines, and quality metrics for management review.
18. Identify areas for operational improvement, recommending process enhancements to increase efficiency and quality.

Benefits

• Competitive salary Package;
• Medical Insurance Plan;
• Air Ticket Allowance;
• Comprehensive training and support;
• A dynamic and supportive working environment;
• A great working environment;

Requirements:

• Education & Experience
• Bachelor's degree in Interior Design, Architecture, Construction Management, or related field (preferred).
• 35 years of project management experience in fit-out, maintenance, or related industries (hospitality, construction, real estate).
• Technical Skills
• Proficiency in project management software (e.g., MS Project, ClickUp, or similar).
• Understanding of design/fit-out processes, supplier management, and construction/maintenance protocols.
• Mandatory Requirements
• Must possess a valid UAE driving license and have a personal vehicle to travel between sites daily.
• Willingness to work overtime or extended hours if necessary to meet project deadlines.
• Ability to multi-task in a fast-paced environment and remain organized under pressure.
• Soft Skills
• Excellent communication skills (spoken and written English) for liaising with contractors, suppliers, and internal stakeholders.
• Strong negotiation abilities and a problem-solving mindset.
• Self-driven with a demonstrated capacity to work independently and make informed decisions on the fly.

Key Attributes:

• Hands-On & Proactive: Takes initiative to identify issues early and implement effective solutions.
• Adaptable: Comfortable pivoting between sites, shifting project priorities, and managing varied on-the-ground challenges.
• Team-Oriented: Able to lead by example, providing clear direction and fostering collaboration among diverse teams.