Operations Manager - Maintenance and Specialized Cleaning

Justlife is revolutionizing the region with its beautifully designed app for all home services and is seeking brilliant minds and skilled professionals who think outside the box and aim for limitless growth.

Do you envision shaping the future of all home services within a fast-growing tech startup based in Dubai?

Join us and dedicate yourself to becoming #everydaybetter!

We are looking for a key role: Operations Manager for Maintenance and Specialized Cleaning. Be part of an exciting journey of continuous growth and success.

What we expect from you:

1. Team Creation & Management: Lead recruitment to build a skilled, motivated team; provide strong leadership; create KPIs and forecast quarterly business growth.
2. Training & Development: Design training programs; foster innovation; ensure ongoing development.
3. Operational Oversight & Process Optimization: Oversee daily operations; implement process improvements.
4. Quality Management: Maintain high service standards; implement quality assurance measures.
5. Procurement & Resource Management: Manage procurement; oversee equipment maintenance; allocate resources effectively.
6. Stakeholder Liaison: Act as primary contact between technical team and stakeholders; align operations with company goals.
7. Customer Service & Issue Resolution: Prioritize customer satisfaction; develop retention strategies.
8. Budgeting & Cost Control: Manage budgets; collaborate with finance for profitability.
9. Health & Safety Compliance: Ensure adherence to safety regulations; conduct audits.
10. Performance Monitoring & Reporting: Use data insights for performance assessment; report to senior management.
11. Compliance & Legal Adherence: Ensure legal and regulatory compliance; address issues promptly.

What we are looking for:

• Proven experience in operations management, especially in maintenance and specialized cleaning in a startup environment.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving skills.
• Knowledge of quality management and process optimization.
• Financial oversight experience.
• Procurement and resource allocation skills.
• Effective communication skills.
• Understanding of health and safety regulations.
• Data-driven performance analysis skills.

Perks of being part of Justlife:

Enjoy a startup culture with flexible hours, remote options, and various benefits including:

• Flexible working hours and remote work options.
• Extra vacation on your birthday.
• Free credits for our services.
• Team-building activities and challenges.

We focus on your growth through mentorship, training, and career development, recognizing your efforts with rewards and company discounts.

About Us

At Justlife, we envision a life free from chores, allowing you to focus on what matters most. As the region's leading super app for home services, we connect customers with on-demand professionals across the GCC, having served over 6 million sessions with a dedicated team of over 200 employees and 1000+ service professionals. Join us and become #everydaybetter!