Operations Manager - Learning & Development | Al-Futtaim Automotive

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 293,000 - 441,000; Full time

Job summary

A major automotive group in the UAE is seeking an Operations Manager for Learning & Development. This role focuses on overseeing training operations, managing budgets, and ensuring quality management for domestic and international initiatives. The ideal candidate has strong project and stakeholder management skills and at least 10 years of relevant experience. This position offers opportunities for continuous improvement and leadership within a dynamic organization.

Qualifications

• Minimum 10 years of experience in Learning and Development, Project Management, Budgets, and Financial Analysis.
• Proven experience in e-learning courseware design and web-based technologies.
• Strong knowledge of project management, stakeholder management, team management, and business acumen.

Responsibilities

• Manage the Talent Centre's training operations, budgets, and quality management both domestically and overseas.
• Initiate and manage continuous improvement methods for effective cost control and accurate financial tracking.
• Liaise between L&D, finance, EIT, HR, and stakeholders to align the L&D function with business objectives.

Skills

Project management

Stakeholder management

Team management

Financial analysis

Education

Masters or Bachelor's degree in Business or Learning and Development

Tools

SAP

Learning Management Systems

Job description

Overview

The Operations Manager for Learning & Development at the Al-Futtaim Automotive Talent Centre is responsible for overseeing the training operations, managing budgets, and ensuring quality management for both domestic and international initiatives. This role involves continuous improvement for cost control, managing stakeholders, imbedding learning principles, and ensuring all training and development needs are effectively met. Additionally, the role focuses on effectively implementing and sustaining the Learning Management System, conducting key account management, and driving certification and compliance with world-class standards. This position plays a crucial role in aligning learning and development with business objectives to maximize investment returns.

What you will do

• Manage the Talent Centre's training operations, budgets, and quality management both domestically and overseas.
• Initiate and manage continuous improvement methods for effective cost control and accurate financial tracking.
• Create business cases and ensure all projects are approved and within budget.
• Liaise between L&D, finance, EIT, HR, and stakeholders to align the L&D function with business objectives.
• Define measurement and metrics strategies to ensure individual and organizational performance goals are met.
• Imbed the 70:20:10 learning principle within the Talent Centre and ensure effective learning transformation.
• Manage the Learning Management System to ensure ROI and improve productivity through collaborative learning.
• Conduct Key Account Management to ensure all learning and development requirements are met for automotive business partners.
• Design, develop, and communicate L&D metrics and financial dashboards to stakeholders.
• Ensure QHSE management systems are implemented and drive ISO and OHSAS certification processes.
• Project manage instructional design and business IT systems upgrades or implementations.
• Develop strategies for effective LMS management and sustain its post go-live utilization.

Required skills to be successful

• Strong project management and stakeholder management skills.
• Ability to design and implement learning and development solutions.
• Team management and leadership capabilities.
• Proficiency in managing budgets and financial analysis.

What qualifies you for the role

• Masters or Bachelors degree in Business or Learning and Development.
• Minimum 10 years of experience in Learning and Development, Project Management, Budgets, and Financial Analysis.
• Proven experience in e-learning courseware design and web-based technologies.
• Experience in implementing and administering Learning Management Systems for large organizations.
• Strong knowledge of project management, stakeholder management, team management, and business acumen.
• Proficiency in SAP, learning technologies solutions, and ISO Certification.

About Al-Futtaim Automotive

Al-Futtaim Automotive is a major division of the UAE-based Al-Futtaim Group of companies. It is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are the regional representative of brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, pushing innovation, quality standards, and value-added service. Our mission is to become the leader in custom-made mobility solutions by delivering world-class omni-channel experiences. We offer a broad portfolio of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, and from commercial vehicles to industrial & construction equipment. This is supported by a 9,000-member strong team with growth opportunities throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.