Operations Manager - Join Our Talent Pool

Serco; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is building a talent pool for future Operations Manager roles, focusing on complex project and operations management. This opportunity allows experienced professionals to express interest in joining a dynamic team dedicated to transforming public services. With a commitment to inclusivity and diversity, the firm values contributions from all backgrounds. Candidates will have the chance to lead multi-disciplined teams, drive operational excellence, and ensure compliance with best practices. This is a unique chance to shape the future of public services and make a meaningful impact.

Benefits

Global Employee Networks

Diversity and Inclusion Initiatives

Qualifications

• 10+ years of experience in complex project and operations management.
• Proven track record of managing multi-disciplined teams.

Responsibilities

• Lead delivery and performance of complex projects and operations.
• Build relationships with clients and stakeholders for contract success.

Skills

Complex Project Management

Operations Management

Interpersonal Skills

Team Leadership

Compliance Knowledge

Education

Bachelor's Degree in a Related Field

Job description

Operations Manager - Join Our Talent Pool

Posting Start Date: 9 Mar 2025

Location: Dubai, AE

Contract Type: Full Time

Operations Manager – Join Our Talent Pool

Make a Difference Every Day

Be Part of a World-Class Team

Serco Middle East has been delivering essential public services since 1947, supporting governments in transforming sectors such as Transport, Healthcare, Citizen Services, and Defence. We are immensely proud of our partnerships with government and semi-government entities, which reflect our dedication to world-class service delivery and innovation.

As part of our continuous growth in the region, we are building a talent pool for future opportunities, including a potential role for an Operations Manager specializing in complex project and operations management. This is not an active vacancy but an opportunity to express your interest in future openings.

Inclusivity at Our Core
At Serco, we celebrate diversity and are committed to fostering an inclusive workplace. We welcome talent from all backgrounds and provide equal opportunities to ensure everyone feels valued and respected.

Key Accountabilities
While this is not a current vacancy, the following responsibilities represent the type of work anticipated for this role:

• Lead the overall delivery and performance of complex projects and operations management.
• Build and maintain strong working relationships with clients and stakeholders to ensure mutual success and contract longevity.
• Oversee multi-disciplined teams, including People Managers and support functions such as finance and procurement.
• Drive operational excellence through effective leadership and strategy implementation.
• Ensure compliance with international and local statutory requirements, as well as industry best practices in facilities management.

What We’re Looking For
We are seeking a dynamic leader with a proven track record of managing complex operations and teams in a high-performing environment:

• Over 10 years of experience in complex project and operations management.
• At least 8 years of experience managing multi-disciplined teams, including support functions.
• A Bachelor’s degree in a related field (industry accreditations are preferred).
• Strong interpersonal skills, with the ability to communicate effectively across all levels.
• Knowledge of international and local statutory requirements, along with industry best practices in facilities management.

Why Serco?
At Serco, every team member plays a vital role in delivering public services that make a difference. By joining our talent pool, you position yourself to be part of a team committed to redesigning and improving public services for everyone.

What We Offer
When you join Serco in the future, you’ll enjoy access to our Global Employee Networks, including:

• SercoInspire (Gender)
• SercoEmbrace (Multicultural)
• SercoUnlimited (Disability)
  These networks are driven by colleagues passionate about promoting diversity, inclusion, and belonging.

Express Your Interest
If you’re a highly motivated and experienced professional interested in shaping the future of public services with Serco, we’d love to hear from you. Submit your application to join our talent pool and stay connected for updates on future roles.

Together, let’s make a difference every day.