Operations Manager – Facilities Services

Confidential; Abu Dhabi; On-site; AED 300,000 - 450,000; Full time

Job summary

A leading company is seeking an experienced Operations Manager to oversee Facilities Services, requiring strong managerial skills, extensive experience in Facilities Management, and leadership capabilities. You'll be responsible for ensuring service quality across contracts, budget management, and compliance with standards.

Qualifications

• 10-15 years’ FM experience, with 5+ in operational management roles.
• Deep understanding of FM services, local suppliers, and technical standards.
• Strong background in budgeting, reporting, and contract oversight.

Responsibilities

• Manage end-to-end operations for Facilities Services across multiple sites/contracts.
• Lead a performance-driven team, ensuring motivation, coaching, and accountability.
• Implement KPIs, SOPs, and continuous improvement initiatives.

Skills

Budgeting

Contract Management

FM Services Knowledge

Team Leadership

Compliance

Vendor Coordination

Performance Management

Education

Bachelor’s in Engineering (Mechanical, Electrical) or Environmental Management

Job description

We’re hiring an experienced Operations Manager to lead the delivery of Facilities Services across Hard and Soft FM. The role involves overseeing day-to-day operations, ensuring service quality, managing budgets and teams, and driving contractor performance in line with regulatory and client expectations.

Key Responsibilities:

• Manage end-to-end operations for Facilities Services across multiple sites/contracts
• Lead a performance-driven team, ensuring motivation, coaching, and accountability
• Oversee service delivery strategies and vendor coordination
• Ensure compliance with client requirements and international FM standards
• Support contract management, budgeting, and procurement processes
• Implement KPIs, SOPs, and continuous improvement initiatives

Qualifications:

• Bachelor’s in Engineering (Mechanical, Electrical) or Environmental Management
• 10–15 years’ FM experience, with 5+ in operational management roles
• Deep understanding of FM services, local suppliers, and technical standards
• Strong background in budgeting, reporting, and contract oversight