Operations Manager Assistant

Job Title: Operations Manager Assistant

Location: Abu Dhabi, UAE
Job Type: Full-time

Job Summary:

We are seeking a highly organized and results-driven Operations Manager Assistant to support the operational and project management functions of our healthcare recruitment firm. The ideal candidate should have strong experience in operations management, with a background in healthcare and exposure to PMO (Project Management Office) practices. A PMP certification is preferred. This role is critical to ensuring smooth day-to-day operations, enhancing internal processes, leading key projects, and contributing to the overall growth and efficiency of the organization.

Key Responsibilities:

• Assist the COO (Chief Operating Officer) in overseeing the day-to-day functions of the business, ensuring smooth delivery of recruitment services.
• Lead and support cross-functional projects under the PMO framework, ensuring alignment with organizational goals and timely execution.
• Monitor, evaluate, and improve operational processes, workflows, and key performance indicators (KPIs).
• Assist the COO in managing and maintaining smooth day-to-day operations across all departments.
• Monitor, evaluate, and improve operational workflows and internal processes for greater efficiency and quality.
• Contribute to the development of frameworks and preparation of operational documentation, guidelines, and process improvement plans.
• Coordinate closely with recruitment, licensing, and administrative teams to ensure process alignment and seamless execution of tasks.
• Prepare detailed reports, dashboards, and updates on operations, project status, and performance metrics for senior management.
• Create and maintain detailed project documentation including plans, schedules, budgets, reports, and risk registers.
• Support implementation of project management methodologies and tools across departments to ensure consistency and efficiency.
• Coordinate with internal teams and external stakeholders to ensure proper communication and collaboration across all phases of operations.
• Assist in preparing business performance reports for leadership and offer recommendations for strategic improvements.

Requirements:

• Certification: Project Management Professional (PMP) certification is preferred.
• Experience:
  • Minimum 3-5 years of experience in operations or project management roles.
  • Prior experience working within a PMO environment is required.
  • Healthcare industry experience is highly preferred.
• Skills:
  • Strong understanding of project management frameworks and tools (e.g., MS Project, Jira, Asana).
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure and manage multiple priorities simultaneously.
• Education: Bachelor’s degree in Business Administration, Healthcare Management, HR, or a related field. A Master’s degree is an advantage.
• Language: Fluent in English; Arabic is a plus.
• Location: Based in Abu Dhabi, UAE.

Preferred Qualifications:

• Proactive and solutions-oriented mindset with the ability to anticipate needs and act independently.
• Demonstrated ability to support and assist management in daily operational decisions and strategic planning.
• Strong leadership qualities with a hands-on approach to problem-solving and team coordination.
• Technically proficient in tools such as:
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • SmartSheets
  • Dropbox and cloud-based file management systems
  • Calendar and schedule management (Outlook, Google Calendar)
  • Taking and organizing Minutes of Meetings
• Experience working in healthcare or healthcare-related operations in the UAE is an advantage.

Benefits:

• All Standard Benefits
• Work closely with the COO and CEO to shape the company’s operational strategies.

Collaborate with the Business Development team to drive growth and improve operational efficiency.