Operations Manager

MindBase Education; Dubai; On-site; AED 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Supportive, collaborative environment

Job summary

MindBase Education seeks an experienced Operations Manager to oversee daily center operations in Dubai, leading academic and admin staff, recruiting and training, and optimizing processes. You will design and execute marketing plans for students, parents, schools, and corporate clients, while ensuring regulatory compliance and quality of service.

You will monitor financials, drive enrollment, and expand programs and partnerships to boost revenue.

Qualifications

• Bachelor’s degree in Business Administration, Education Management or related field.
• Minimum 5 years in operations management.
• Experience in recruitment, marketing, business development and P&L.
• Strong leadership and communication skills.
• Proficiency in MS Office and educational management software.

Responsibilities

• Oversee daily operations of the education center to ensure smooth and efficient functioning.
• Manage academic and administrative staff including recruitment, training, scheduling and performance evaluation.
• Develop and implement marketing strategies targeting B2C (students, parents) and B2B (schools, corporate clients) to drive enrollment, retention and brand awareness.
• Monitor business performance including Profit & Loss, budgeting, resource allocation and cost optimization.
• Ensure compliance with regulatory licensing and other requirements.
• Enhance student experience through high-quality programs, services and engagement initiatives.
• Coordinate with academic teams to support curriculum delivery, teaching excellence and educational quality.
• Implement operational improvements, policies and procedures to optimize efficiency and effectiveness.
• Develop strategic plans to expand the center’s programs, services and revenue streams across B2B and B2C channels.

Skills

Leadership

Communication

Problem-solving

Data-driven decision making

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Education Management

Master’s degree preferred

Tools

MS Office

Educational management software

Job description

• Oversee daily operations of the education center to ensure smooth and efficient functioning.
  

• Manage academic and administrative staff including recruitment training scheduling and performance evaluation.
  

• Develop and implement marketing strategies targeting both B2C (students parents) and B2B (schools corporate clients partners) segments to drive enrollment retention and brand awareness.
  

• Monitor business performance including Profit & Loss budgeting resource allocation and cost optimization.
  

• Ensure compliance with all regulatory licensing and other relevant requirements.
  

• Enhance the student experience through high-quality programs services and engagement initiatives.
  

• Coordinate with academic teams to support curriculum delivery teaching excellence and educational quality.
  

• Implement operational improvements policies and procedures to optimize efficiency and effectiveness.
  

• Serve as point of contact with parents students corporate clients and other external stakeholders regarding operational academic and business matters whenever necessary.
  

• Develop strategic plans to expand the center s programs services and revenue streams across both B2B and B2C channels.
  

• Identify and pursue business development opportunities including corporate partnerships school collaborations and community engagement initiatives.
  

• Oversee vendor relationships procurement and facility management to ensure smooth center operations.
  

• Analyze performance metrics customer feedback and market trends to support data-driven decision-making.
  

• Foster a culture of continuous improvement innovation and accountability among staff.
  

• Lead initiatives to improve student and client acquisition retention and satisfaction across all segments.
  

Requirements

Qualifications:

• Bachelor s degree in Business Administration Education Management or related field; Master s preferred.
  

• Minimum 5 years of experience in operations management preferably in education training or a service-based business.
  

• Experience in recruitment marketing business development and financial management (P&L).
  

• Strong leadership organizational and problem-solving skills.
  

• Excellent communication skills with students parents staff and external stakeholders.
  

• Proficiency in MS Office and educational management software.
  

Benefits

• Competitive salary and performance-based incentives
  

• Opportunities for professional development
  

• Supportive and collaborative work environment