Operations Manager

COREcruitment; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading coffee business in Dubai is seeking an experienced Operations Manager to oversee all outlets. The ideal candidate will have a deep understanding of the coffee industry, exceptional leadership skills, and proven experience in managing operational policies and budgets. Responsibilities include staff management, performance monitoring, and ensuring high standards in customer service. The role offers a competitive salary package of AED20000.

Qualifications

• 3 years' experience as an Operations Manager within the coffee industry.
• Must be able to work in a high pressure fast-paced environment.
• Ability to manage and lead teams.

Responsibilities

• Develop and implement operational policies to ensure consistency.
• Optimize inventory levels and supply chain management.
• Monitor performance using KPIs and identify improvement opportunities.
• Recruit, train, and supervise outlet managers and staff.
• Oversee manpower budget and ensure financial performance.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Financial acumen

Job description

OPERATIONS MANAGER - DUBAI

We have been retained by a international client based in Dubai. They are looking to strengthen their team by adding an Operations Manager to run their outlets. The successful applicant will be responsible for the day-to-day running and managment of all their outlets.This role demands a deep understanding of the coffee industry, encompassing everything from roasting to barista training. The ideal candidate will possess strong leadership, communication, organizational, and problem-solving skills.

Responsibilities included, but not limited to :

• Operational Policies and Procedures : Develop and implement policies to ensure consistency across all outlets.
• Inventory and Supply Chain Management : Optimize efficiency and minimize costs by managing inventory levels, ordering, and logistics.
• Performance Monitoring : Use KPIs to identify improvement opportunities and implement strategies.
• Staff Management : Recruit, train, and supervise outlet managers and staff to maintain high standards and deliver exceptional customer service.
• Manpower Budget : Oversee and manage the manpower budget.
• Marketing Collaboration : Work with the marketing team to develop and execute promotional campaigns.
• Compliance : Ensure adherence to health, safety, and food hygiene standards.
• Financial Oversight : Manage budgeting, cost control, and financial performance to meet profitability targets.
• Coffee Program Oversight : Oversee coffee roasting, recipe development, flavor of the month creation, coffee bean sales, barista training, machine calibration, and event coordination.

Ideal candidate :

• 3 years' experience as an Operations Manager within the coffee industry.
• Must be able to work in a high pressure fast-paced environment
• Ability to manage and led teams
• Financial acumen

Salary package :
AED20000