Operations Manager

Q-Express Documents Transport; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Operations Manager to lead innovative e-commerce packaging projects. This role offers a unique opportunity to drive significant sustainability initiatives while improving packaging standards across multiple regions. The ideal candidate will possess strong analytical, communication, and project management skills to navigate a fast-paced environment and influence various stakeholders. Join a dynamic team dedicated to enhancing customer experience and operational efficiency, while making a meaningful impact on packaging waste reduction. If you are a motivated self-starter with a passion for sustainability and operational excellence, this role is perfect for you.

Qualifications

• 3+ years of experience in employee and performance management.
• Bachelor's degree or equivalent experience in relevant fields.

Responsibilities

• Define and execute the packaging roadmap for the region.
• Collaborate with worldwide teams to implement best practices.

Skills

Employee and performance management

Communication skills

Negotiation skills

Problem-solving

Project management

Education

Bachelor's degree in business

Bachelor's degree in engineering

Bachelor's degree in operations

Bachelor's degree in supply chain

Bachelor's degree in transportation logistics

Job description

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- 3+ years of performance metrics, process improvement or lean techniques experience

Are you interested in driving significant packaging waste reduction projects for Amazon and making a difference in the world of sustainability? We're looking for an experienced, driven, analytical, and creative Senior Operations Manager to drive e-commerce packaging projects. This is an exciting opportunity to join a growing team in an emerging business at Amazon. This role will be responsible for driving packaging projects and continuous improvement initiatives and leveraging best practices from other geographies across RoW (GCC, LATAM, IN/JP). This leader will be a natural self-starter who is comfortable supporting both daily execution activities and large, complex, and cross-functional projects.

At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. In this role, you will be responsible for developing and scaling up sustainable e-commerce packaging standards and sustainable packaging solutions. To be successful, you will need excellent communication, negotiation, and influencing skills to drive consensus across multiple stakeholders. We interface with Operations, Engineering, Category, Finance, Procurement, Data Science, and Global Packaging teams to identify and execute solutions that improve customer experience by reducing waste and damages in packaging while also driving significant savings for Amazon.

This opportunity requires excellent troubleshooting, problem-solving, and the ability to succeed in a fast-paced, ambiguous, and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving projects and strategic initiatives to completion. The ideal candidate is motivated, optimistic, and agile; with strong time management and project management skills.

Key Job Responsibilities

1. Define and execute the packaging roadmap for the region.
2. Be the technical expert on packing productivity, box suite optimization, and packaging material specifications and standards.
3. Collaborate effectively with worldwide teams to identify, share and implement best practices that improve packaging performance.
4. Coordinate and communicate packaging improvements and progress updates to key stakeholders.

Desired Candidate Profile

- 1+ years of performance metrics, process improvement or lean techniques experience

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