Operations Manager

BBGC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A global technology consultancy is seeking an Operations Manager to lead the operations function. Responsibilities include managing onboarding, vendor negotiations, and ensuring timely operations activities. Ideal candidates will have strong communication and organizational skills, with experience in a consultancy or complex global environment.

Qualifications

• Experience in a professional environment, preferably consultancy.
• Fluency in English and Arabic required.
• Prior experience with CRM systems, ideally Salesforce.

Responsibilities

• Ensure operations activities are timely and efficient.
• Lead candidate onboarding processes and liaise with vendors.
• Administer and manage the CRM system, Salesforce.

Skills

Communication

Organizational skills

Attention to detail

Relationship building

Job description

We are a global technology consultancy firm with offices in Middle East, Asia, Europe and USA. We deliver business benefits through innovation. We leverage cutting-edge technology led solutions delivered by a team of skilled professionals, from sustainable software development to cloud services and operational excellence strategy. We have extensive expertise in Capital Markets and in particular Trading and Risk Management functions.

The Operations Manager will lead our operations function supporting the leadership team, including people, finance and business development. The ideal candidate will have experience in an operations role in a complex global environment

Responsibilities:

• Work with our leadership team to ensure operations activities are carried out in a timely manner
• Lead candidate onboarding operations
• Liaise with 3rd party vendors, e.g. finance/accounts, background checking etc.
• Own and administer our CRM system, salesforce

Experience:

• Experience in a professional environment, consultancy or similar preferred
• Excellent verbal and written communication in English and Arabic
• Experience working with a CRM system, ideally salesforce
• Strong organisational skills
• Excellent attention to detail
• Experience dealing with external stakeholders, the ability to influence others and negotiate
• Good at building relationships, internally and externally